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Patient and family resources
Patient and family resources

Resource Navigation Service

The Resource Navigation Service is supervised by the Social Work Department at SickKids. Together with the Family Resource Coordinator, resource navigators and law and social service work students we are available to assist families find and utilize resources available to them.

The Resource Navigation Service provides support to SickKids patients and parents who require community information and help to apply for resources to address their healthcare-related costs, as well as other specific needs. We provide assistance with form completion and the gathering of documents in order to apply for several different types of resources. Applications can be a long, hard and intimidating process for families; this service helps minimize this stress by supporting patients and families and allowing them to focus on planning with their care teams, as well as their own well-being.   

For patients transitioning to the adult system, we support the work of the young person’s clinical care team, the specialized providers who know best the adult health providers and services necessary for continuity of care. We assist in finding community resources and the preparation of documents and applications for adult services. Our resource navigators work from a developmentally informed care model meaning wherever possible we engage the youth in planning their care and use our process to teach and  promote youth self-advocacy (when they can participate and have the capacity to do so).