General inquiries: 416-813-1500
Patient information/locating: 416-813-6621
Donations Coordinator: 416-813-8787
Ontario Poison Centre: 416-813-5900
Telehealth Ontario information line: 1-866-797-0000
Emails that are sent to SickKids are treated as confidential. However, your message may be forwarded to a number of SickKids staff members in an attempt to respond to your request. Internet email is not a secure means of communication, so we cannot guarantee the privacy of your message before it reaches SickKids.
If you cannot find the information that you are looking for please call the Main Information Line at 416-813-1500.
Visitor information (including maps and directions)
Donations of gifts-in-kind, fundraising, and patient entertainment
For all other donations (such as toys and books) or if you would like to run an event involving patients and/or their families, email email@example.com
Medical appointments, advice, and referrals
Please note that we do not provide medical advice via email. We strongly recommend that you discuss concerns about a child’s medical problem with a qualified health-care provider or physician. If your child is sick, you may call Telehealth Ontario at 1-866-797-0000. If you live outside of Canada, please contact our International Patient Program (see below).
To make a medical appointment at SickKids, you must obtain a referral for medical or surgical consultation from you physician. To review our referral guidelines, visit Referring Patients to SickKids.
To change or cancel a medical appointment, please call your child’s clinic or unit directly or call our main line 416-813-1500 and ask to be connected to your clinic/unit.
To obtain health records
Programs for international patients
Visit the International Patient Program
To provide feedback about your child’s care
General health information resources
See the Family Centre (the Family Centre does not provide medical advice).
Please note: SickKids does not solicit funds from candidates seeking employment, at any time for any role, during the application process. To apply for available opportunities, visit our careers page, click View Jobs, and follow the steps to submit your application online.
Undergraduate medical student (clerkship) training programs
Postgraduate medical training (residents, fellows)
News releases and SickKids news
Great gift ideas