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About Sickkids
About SickKids

September 1, 2009

Renovated Emergency Department offers patient-centred registration, improved patient flow and new patient areas; opens to the public on Sept. 2

Beginning at 9 a.m. on Wednesday Sept. 2, staff and volunteers at SickKids will be welcoming patients and their families through a new entrance and improved patient areas in the Emergency Department (ED).

With the completion of Phase 2 in a three-phase ED renovation, SickKids now offers the first patient-centred ED triage and registration process in Ontario. The renovation includes a new information system that helps with triage and patient tracking.

The ED renovations accommodate new standards in accessibility, infection control and patient management. The new rooms allow greater flexibility in the range of treatments available in the ED including sedation, pain control and eye care. To encourage healthy healing, the rooms feature themes and design that are child-friendly and stimulating, while the waiting rooms now offer age-appropriate activity areas.

Phase 2 of the renovation also introduces structural changes that will further improve patient flow and wayfinding:

  • a new entrance to the ED, closer to the parking garage elevators
  • new triage and registration area
  • a new waiting room area
  • two new, additional exam rooms

The entire renovation will be completed before summer 2010. The phased approach ensures continuity of care throughout the renovation.

The three-phase renovation plan was made possible thanks to Bell’s donation of $5 million plus more than $4 million raised to date through the Bell Celebrity Gala.

About SickKids' Emergency Department

The ED is one of the Hospital’s highest demand resources, registering on average one patient every 10 minutes and open for business every minute of the year.

54,500 patients visited SickKids’ ED last year.

A child is resuscitated every 16 hours in the SickKids ED.

As SickKids’ reputation for excellence grows, so too do the requirements for care. From 2004 to 2007, the ED saw an 84 per cent increase in the number of life-threatening patient cases, and a 20 per cent increase in the number of urgent cases.