Ambulatory Clinics
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Refer a patient

How to refer a patient to SickKids

The Hospital for Sick Children (SickKids) uses online referrals to support more timely and efficient management of referrals to our outpatient clinics. It holds great benefits for the referring professionals, the child/family and our hospital.

There are currently 2 ways to refer a patient electronically:

1. electronic Child Health Network (eCHN) e-Referral.  This is the referral process that we ask all referrers to use and it provides the following benefits:

    • Draft capability:  save your incomplete referral and complete it at a later time
    • Delegation capability:  allow your staff or colleagues to create/manage referrals on your behalf
    • Email Alerts:  notifications that SickKids has updated the status of one of your referrals      
    • Print capability
    • Referral Cancellation capability
    • Supports professionals working at multiple sites: you select the facility the referral originates from
    • eCHN is a non-profit, government-funded organization dedicated to providing electronic solutions that permit the sharing of health care information among authorized health care providers

If you are a first time user 

Please request your account by completing the eCHN e-Referral  Application Request Form.    

For urgent referrals only (same day referrals), contact eCHN’s helpdesk directly 416-813-7998 or 1-877-252-9900, or by email at helpdesk@echn.ca.  


2. The original Ambulatory Referral Management system (ARMs)

This online referral system provides an automated response to let you know:

    • When your referral has been received
    • Whether it has been redirected, and to whom
    • When the patient has been booked for an appointment

Your patients and your office benefit because:

    • Your referral is immediately directed to the right clinic
    • Patients get the right care at the right time
    • Staff spend less time on the phone, because clinics aren't calling for more information and you always know the status of your referral

Visit ARMs eReferral.  We encourage you to investigate the benefits of submitting a referral via eCHN.  Please contact eCHN at 416- 813-7998 or via helpdesk@echn.ca.