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Health-care Professionals
Health-care Professionals

Referring a patient

For any questions or concerns regarding SickKids new e-Referral management system – EpicCare Link, please contact 416-813-8289 or toll-free 1-866-883-8289.

For answers to frequently asked questions, see the New Referral System FAQs.

For eCHN account registration – contact eCHN Help Desk at 416-813-7998 or 1-877-252-9900 or via email at helpdesk@echn.ca.

SickKids has a new e-referral system, EpicCare Link.
Our previous system, ARMs, has been decommissioned as of June 1, 2018.

All referrals to SickKids are now done through the electronic Children Health Network (eCHN). From your eCHN account, you will be seamlessly connected to SickKids e-referral platform, EpicCare Link.

EpicCare Link is an online referral system to support timely and efficient management of referral from health-care professionals to SickKids’ outpatient clinics. This system is beneficial to you, the referring physician, to the child and their family and to our hospital. The online system electronically routes patient referrals for review, triage and booking. It provides automated responses to let you know when your referral has been received, whether it has been redirected and to whom, and when the patient has been booked for an appointment.

EpicCare Link provides the following benefits:

Delegation Capability: Users will have the ability to delegate ordering duties to staff members.
Email alerts: Users will receive an email message saying the status of the referral has changed and prompting them to log into EpicCare Link to check.
Referral cancellation capability: Users will be able to cancel any referral placed that has not been scheduled yet.
Support for professionals working at multiple sites: Users will be able to submit a referral in EpicCare Link regardless of where they are practicing.

If you are referring an international patient, please contact the International Patient Program.

Register now for an eCHN account by calling the eCHN Help-Desk at 416-813-7998.

For urgent referrals only (same day referrals), contact the specialty clinic directly via SickKids locating 416-813-1500.  

On weekends and after 6 p.m. weekdays, please contact the Fellow on call via SickKids locating at 416-813-1500.