Quality Improvement Plan
Quality improvement has been a longstanding strength of SickKids and we continue to build our international reputation in quality and patient safety. These initiatives, combined with our continued focus on performance management, are key components of our current strategic plan, Avenues to Excellence 2010-2015.
At SickKids our approach to quality improvement centres on the six dimensions of quality as defined by the Institute of Medicine (2001). For our patients and their families, this means we are committed to providing care and services that are safe, timely, effective, efficient, equitable, and patient and family centred. We continuously monitor quality by measuring improvement associated with each of these six quality dimensions.
In addition to making our Quality Improvement Plan available to the public, it is submitted to the provincial government each year as a requirement of the Excellent Care for All Act, 2010 (ECFAA). As you review our plan, keep in mind that we have a number of other performance and quality measurement tools that allow us to monitor and manage our performance across the organization. These tools include the SickKids Scorecard and our Patient Safety Indicators.