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SPARC BioCentre

Policies and Payment Options

Services

Our facilities operate on a “first come, first serve” basis and the turnaround time for our services reflect this policy. Feel free to contact our staff after the submission of your sample for a more detailed timeline if the matter is urgent.

Sample submissions must be accompanied by a submission form, which are available on our website in PDF format. Please be sure to include your name, mailing address, phone number, fax number, email address, and method of payment.

Payment Options

To facilitate the processing of your order please provide the following information if you are a new customer or if any of this information has changed since your last order:

  • Shipping address
  • Billing address
  • Phone/fax number
  • PO number/Credit Card number

Payment terms are net 30 days. Acceptable forms of payment include purchase order, credit card, or cheques (for return customers only).

Privacy

We value the privacy of our customers. If you would like to formalize a non disclosure agreement between the SPARC BioCentre and your institution, please contact us for a form .

Collaborations & Partnerships

The SPARC BioCentre encourages discussion on various aspects of our services such as the optimization of the analysis method and the interpretation and presentation of results.

We also welcome the opportunity to work collaboratively with others for more complex applications. We accept collaboration projects based on mutual interests, such as the refinement of methodologies, technological development, or proteomics research.

Our staff are more than willing to offer our expertise to assist in designing experiments, solving problems, and writing publications.