The Hospital for Sick Children (SickKids) is a big place. It can also be a confusing place, especially if you are coming for the first time. This section tries to answer questions you may have about coming to the hospital. Select a section from the box on the right of this page. Make sure you visit the 'what you need to know' section before you arrive at the hospital.
It also gives you information that will make your visit to the hospital easier. If you cannot find the information you need in this site, please call the hospital operator at 416-813-1500. If you need help at any time while you are in the hospital, you can ask someone at the Information Desk on the main floor in the Atrium (the new part of the hospital). Or you can ask any of our staff.
Unless specified otherwise, SickKids treats children 18 years or younger.
The Family Guidebook has plenty of helpful information and tips for families preparing for a stay at SickKids.
The Hospital for Sick Children
555 University Avenue
General inquiries: 416-813-1500
Patient information/locating: 416-813-6621
Ontario Poison Centre: 416-813-5900
Telehealth Ontario Info line: 1-866-797-0000
Getting to SickKids for appointments can be difficult the first time. In this section you will find parking information, directions to SickKids and helpful maps.
What do you as a visitor need to know before you come to SickKids? Learn the visiting hours, and other guidelines.
Get help planning your stay at SickKids, including: where to stay, things for children to do, what happens on the unit, what to bring to hospital, medical staff you might meet and going home.