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Areas of Care

Immunology Clinic

About us

Children are referred to the Immunology Clinic for evaluation of suspected immune problems due to recurrent or unusual infections, genetic syndromes that are known to be associated with immune problems or because they have multiple autoimmune diseases. The clinic also sees patients from other centres in Ontario and across Canada with known immunodeficiency for further immune evaluation that is not available to their treating physician.

Contact us

You can call us at 416-813-7654 ext 208156.

Clinic/registration location

The first thing to do is register at the Immunology registration desk in Clinic 9. The waiting and registration area is in the Burton Wing of the hospital in Room M120, off to the left of the main Clinic 9 waiting and registration area.

From the University Avenue entrance, turn right down the first hallway (opposite direction of Shoppers Drug Mart) and then turn down the first hallway on your left. We are the first clinic you will find on the right hand side of this hallway.

From the Atrium and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. At the Family Resource Centre, turn left. At the end of this hallway you will find our registration and waiting area.

When you register, a SickKids identification (ID) band will be placed on your child. The band must be worn on your child's arm or ankle at all times. Check your child's ID band to make sure the information is correct. If your child is not wearing a band or has the wrong one, it can lead to errors that can result in the wrong care for your child. Staff must always check the band before providing care to your child. Your child must keep the band on at all times while at SickKids.

If you or your child are sick before your appointment

Call the clinic if you or your child have had a cold, cough, diarrhea, fever or rash within two days of your appointment, or have been sick with or exposed to chicken pox in the last three weeks. Your appointment may need to be rescheduled. 

Tell the clerk, nurse or doctor if your child has been in a hospital outside of Canada within the last 12 months. 

If you cannot come to your child’s appointment, it is important that you call the clinic as soon as possible to cancel and reschedule.

Be on time

Please ensure you arrive at least 30 minutes prior to your scheduled appointment.

If you are late, you may have to wait for other patients to be seen first. Allow lots of time to get to the hospital. It can take some time to get used to finding your way around and it is important to be on time for your child’s appointment. Staff will try to see your child as close to your appointment time as possible. Please understand that some patients being seen ahead of you may need more time than expected, and this can cause delay for others.

Bring the following

  • You must show valid health-care coverage at every visit. If you do not, you will be required to pay a fee for the visit, unless coverage or insurance can be verified.

Proof of health-care coverage must be valid at the time of visit (not expired).

    • If you live in Ontario, show your child’s valid Ontario Health Insurance Plan (OHIP) card.
    • If you live in another province, show your child’s provincial health-care card.
    • If you are a refugee claimant, show your child’s Interim Federal Health Program (IFHP) certificate.
    • If you have private health insurance, show the appropriate information or documentation.
    • If you are receiving support from a Community Health Centre (CHC), show a letter from the CHC.
  • Your appointment card or letter
  • Toys, books, nut-free snacks, diapers and formula to keep your child comfortable and occupied in case there is a wait
  • Any medical information, such as referral letters, test results, information about current therapies, X-rays, MRIs, ultrasounds or CT scans
  • All medications your child is currently taking (in original packaging), including alternative and complementary treatments
  • Your child’s immunization record

Try not to bring other children to the appointment

If other children must come, please consider taking them to the Play Park during your visit. The Play Park is a free, fun and safe place for brothers and sisters of patients to play. It is open Monday to Friday from 8:30 a.m. to 4 p.m. and weekends from 11:30 a.m. to 3:15 p.m. It is located on the Main Floor of the Atrium, next to the parking elevators. All children over 2 ½ years of age are welcome. Trained staff and volunteers will watch your children carefully. You do not need to book in advance to use the Play Park. The Play Park number is 416-813-8884.

Latex allergy

Call the clinic before coming to the hospital if your child or anyone coming with them has a known or suspected allergy to latex.

Accessibility

All visitor entrances on the Main Floor are wheelchair accessible. SickKids has several wheelchair-accessible washrooms on the Main Floor. Both male and female washrooms in the Atrium have large change tables where children and teens can have diapers changed. There is another private wheelchair-accessible washroom with a large change table on the Service Floor of the Black Wing in Room S213, across the hall from Rehabilitation Services. Wheelchairs are available near the Atrium and University Avenue entrances.

Assistance dogs for children or parents with disabilities are allowed at SickKids. Please make sure they are clean and have up-to-date immunizations.

Interpreter Services

If you need an interpreter, please call the clinic before your appointment so we can arrange for an interpreter. There is no charge for an interpreter. Please give us at least 24 to 48 hours' notice to make it easier for us to find an interpreter for you.

What to expect during your visit

Appointments generally last from 1 to 2 hours, and while we try to be on time sometimes there is a wait.

On arrival in the clinic you will register your child at the desk. A clinic nurse will assess your child, which includes weight, height. The nurse will also ask you questions about your child’s health, including medications, infections and immunizations. A physician training to be an immunologist will then see your child and complete a full health history and physical examination. The trainee will then discuss your child with the staff physician for the clinic. The trainee and other members of the team will then meet with you to develop a plan of care. This plan may include medications, blood tests, urine testing, photographs or X-rays. We usually send your child for testing after the clinic appointment. When these tests are done you may leave.

We may suggest that your child be referred to other clinics for assessments. You will be given contact information for the clinic at the end of the visit and are welcome to call with any questions that arise after the visit.

We suggest that your write down your questions both pre- and post-clinic, so that we may address them.