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Areas of Care

Lotus Health

About us

Lotus Health is a health and advocacy program for children and youth under the age of 18 years who have experienced, are currently experiencing, or may be at risk of experiencing commercial sexual exploitation or trafficking (engagement in a sex act in exchange for something of value). We are a multidisciplinary healthcare team who provides medical and mental health services and works closely with community partners to ensure a comprehensive and coordinated approach to care. Learn more about Lotus Health.

Contact us

You can call or text us at 437-226-3579 or email us at lotus.health@sickkids.ca. We will respond to calls, texts or emails within one business day.

In case of an urgent concern, there is a team member on-call 24 hours. Call 416-813-7500 and ask for SCAN to be paged.

Clinic/registration location

Please contact the clinic for this information.

If you or your child are sick before your appointment

Call the clinic if you or your child have had a cold, cough, diarrhea, fever or rash within two days of your visit, or have been sick with or exposed to chicken pox in the last three weeks. Your visit may need to be rescheduled. Tell the nurse or your doctor if you or your child has been in a hospital outside of Canada within the last 12 months.

Be on time

If you have an appointment, please try to be on time.

Bring the following

Please bring health insurance coverage if you have it.

Try not to bring other children to the appointment

If other children must come to your visit, please consider taking them to the Play Park during your visit. The Play Park is a free, fun, and safe place for young children to play. It is open Monday to Friday from 8:30 a.m. to 4 p.m. and weekends from 11:30 a.m. to 3:15 p.m. It is located on the main floor of the Atrium, next to the parking elevators. All children over 2 ½ years of age are welcome. Trained staff and volunteers will watch your children carefully. You do not need to book in advance to use the Play Park. The Play Park number is 416-813-8884.

Latex allergy

Call the clinic before coming to the hospital if you, your child, or anyone coming with him or her has a known or suspected allergy to latex.

Accessibility

All visitor entrances on the Main Floor are wheelchair accessible. SickKids has several wheelchair-accessible washrooms on the Main Floor and gender-neutral washrooms throughout the hospital. Both male and female washrooms in the Atrium have large change tables where children and teens can have diapers changed. There is another private wheelchair-accessible washroom with a large change table on the Service Floor of the Black Wing in Room S213, across the hall from Rehabilitation Services. Wheelchairs are available near the Atrium and University Avenue entrances.

Assistance dogs for children, parents or caregivers with disabilities are allowed at SickKids. Please make sure they are clean and have up-to-date immunizations.

Interpreter Services

If you require our free Interpreter Services, please call the clinic before your appointment so we can arrange for a interpreter. Please give us at least 24 to 48 hours' notice to make it easier for us to find an interpreter for you.

What to expect during your visit

When you arrive at Lotus Health, you will check in with our patient care coordinator who will ask some basic questions for hospital registration. You will then meet with a nurse practitioner and/or social worker in a private space to talk about the best plan of medical and mental health care for you. You can share as much or as little about your experiences as you feel comfortable. The length of your visit will depend on the services you require.