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Areas of Care

Orthopaedic Clinic

About us

The Orthopaedic Clinic helps children with problems with their bones.

Contact us

You can email us at fracture.clinic@sickkids.ca.

Clinic/registration location

The Orthopaedic Clinic is located on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If parking underground, take the elevator to the Main floor.  When exiting the elevator, turn left and walk to Shoppers Drug Mart.  At Shoppers Drug Mart, turn right and walk to the food court.  In the food court, turn right again, past Tim Hortons and down the hall. The Orthopaedic Clinic is right by the Hill Wing elevators.

When visiting SickKids an identification (ID) band will be placed on your child and must be worn on their arm or ankle at all times. To ensure your child is receiving the right care during their stay, the care team will use the ID band to check their name, date of birth and medical record number. If your child is sleeping, we’ll make sure to scan the ID band quickly and quietly so that we don’t disturb your child.  

The ID band is made of soft, latex-free material. There are two colours of ID bands: a black ID band indicates that your child has an allergy and a white ID band indicates there is no allergy. The allergy is not printed on the ID band, the care team will review the allergy in our electronic health record.

If your child’s ID band has fallen off or the information is incorrect, be sure to tell your care team. If they are not wearing an ID band or if they have the wrong one, it can lead to errors or delays that can result in the wrong care for your child.

Staff will always look at or scan the ID band before providing care to your child. This may involve

  • Asking parents or patients for two patient identifiers, such as the patient's full name and date of birth;
  • Scanning a barcode on the ID band to confirm the patient’s identity; or
  • Looking at the information on the ID band.

If you or your child are sick before your appointment

Call the clinic if you or your child have had a cold, cough, diarrhea, fever or rash within two days of your appointment, or have been sick with or exposed to chicken pox in the last three weeks. Your appointment may need to be rescheduled. 

Tell the clerk, nurse or doctor if your child has been in a hospital outside of Canada within the last 12 months. 

If you cannot come to your child’s appointment, it is important that you call the clinic as soon as possible to cancel and reschedule.

Be on time

Please arrive 15 to 30 minutes before your appointment time.

If you are late, you may have to wait for other patients to be seen first. Allow lots of time to get to the hospital. It can take some time to get used to finding your way around and it is important to be on time for your child’s appointment. Staff will try to see your child as close to your appointment time as possible. Please understand that some patients being seen ahead of you may need more time than expected, and this can cause delay for others.

Bring the following

  • You must show valid health-care coverage at every visit. If you do not, you will be required to pay a fee for the visit, unless coverage or insurance can be verified.

Proof of health-care coverage must be valid at the time of visit (not expired).

    • If you live in Ontario, show your child’s valid Ontario Health Insurance Plan (OHIP) card.
    • If you live in another province, show your child’s provincial health-care card.
    • If you are a refugee claimant, show your child’s Interim Federal Health Program (IFHP) certificate.
    • If you have private health insurance, show the appropriate information or documentation.
    • If you are receiving support from a Community Health Centre (CHC), show a letter from the CHC.
  • Your appointment card or letter
  • Toys, books, nut-free snacks, diapers and formula to keep your child comfortable and occupied in case there is a wait
  • Any medical information, such as referral letters, test results, information about current therapies, X-rays, MRIs, ultrasounds or CT scans
  • All medications your child is currently taking (in original packaging), including alternative and complementary treatments
  • If you are separated or divorced, bring along any legal papers that show who has custody of your child and who can make decisions about your child’s care. For more information, see protocol for separated families: roles, expectations and documentation required with respect to custody and access.
  •  Any imaging that has been done elsewhere (X-rays, MRIs, CT scans, bone scans). It is best if these can be on a CD.
  • Appropriate clothing to wear during the physical exam (underwear, shorts, tank top)
  •  If your child has any special toileting needs (urinals, bedpans, catheters) please bring necessary supplies with you as these are not available in clinic.

OHIP will cover most of the costs associated with your child’s care. However, some services may be required that are not covered under OHIP.  Examples include crutches, cast boots, air casts, some braces and splints, and some casting materials. If your child does receive one of these services/items as part of their care, you will be asked to provide payment.

Important pre-appointment instructions

It is your responsibility to bring any imaging (X-rays, MRIs, CT Scans, bone scans) that have been done elsewhere with you to your child’s appointment.  Outside doctors do not send the images to SickKids. It is important that these are available for us to see during your appointment.  Please make sure that you have all these tests on a CD and bring it with you.

Try not to bring other children to the appointment

If other children must come, please consider taking them to the PlayPark during your visit. It is located on the Main Floor of the Atrium, next to the parking elevators. All children over 2 ½ years of age are welcome. Trained staff and volunteers will watch your children carefully. You do not need to book in advance to use the PlayPark. The PlayPark number is 416-813-8884.

Latex allergy

Call the clinic before coming to the hospital if you, your child or anyone coming with them has a known or suspected allergy to latex.


All visitor entrances on the Main Floor are wheelchair accessible. SickKids has several wheelchair-accessible washrooms on the Main Floor and gender-neutral washrooms throughout the hospital. Both male and female washrooms in the Atrium have large change tables where children and teens can have diapers changed. There is another private wheelchair-accessible washroom with a large change table on the Service Floor of the Black Wing in Room S213, across the hall from Rehabilitation Services. Wheelchairs are available near the Atrium and University Avenue entrances.

Assistance dogs for children, parents or caregivers with disabilities are allowed at SickKids. Please make sure they are clean and have up-to-date immunizations.

Interpreter Services

If you require our free Interpreter Services, please call the clinic before your appointment so we can arrange for a interpreter. Please give us at least 24 to 48 hours' notice to make it easier for us to find an interpreter for you.

What to expect during your visit

The Orthopaedic Clinic and the waiting area can be an extremely busy place.  We may have as many as six different clinics running at the same time, with everyone in the same waiting room.  Some clinics run quicker than others, and therefore the wait time may be less for some families.  Patients may also be called from the waiting area to go to X-ray, for physio or for other tests.  Patients are called in to examination rooms to see the doctor according to appointment times, not arrival times.

Despite our best efforts, a visit to the Orthopaedic Clinic can be lengthy.  Please be aware that the clinic visit could take up to 3 or more hours. 

During registration, if you have a CD with outside imaging on it, please give it to the registration clerk.  It will be uploaded into our system.  Once registration is complete, the registration clerk may direct you to the X-ray department for additional X-rays or to our waiting area.  The health-care practitioner that will be seeing your child will decide if more X-rays need to be done the day of the appointment.

You and your child will be directed into an examination room.  Depending on the clinic, your child’s care may be managed by a nurse practitioner or physical therapy practitioner.  If your appointment is for a staff surgeon’s clinic, before seeing the surgeon, your child may be examined by a surgical resident or fellow.  The surgeon will then come in to see your child to discuss specific treatment. During the visit, if needed, you may also see a nurse, physiotherapist or orthopaedic technologist (cast specialist).

At the end of the appointment, if a follow-up visit is required, you will be given a form to leave at the Appointment Desk on your way out (at the window by the elevators).  Please do not take this form home with you!