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Patient and family resources
Patient and family resources

Disclosure of your health information

The Personal Health Information Act (PHIPA) allows health care providers to access and share personal health information for ongoing patient care.

Disclosing to a health-care provider

There is no fee for records sent directly to physicians within the circle of care.

Health-care providers can access your health record one of three ways:

  1. Health-care providers can access your health record via eCHN (Electronic Child Health Network). This online portal gives pre-authorized health-care providers, within the circle of care, access to the paediatric medical WebChart. For more information please visit eCHN
  2. Health-care providers can submit a written request signed by the patient or submit a request written on their letterhead documenting what is required for the ongoing care of the patient.
  3. The patient can request copies of their health record to be sent to a health-care provider by submitting a written request to the Health Records Department

Disclosing to a lawyer, insurance company, rehab, consulting firm

Please submit a written request to the Health Records Department. A completed original consent is required before your health record can be released.

There is a fee associated with this service. Please refer to the administrative fees section.

Disclosing to other third party such as School Boards, ODSP (Disability Application)

Please submit a written request to the Health Records Department.  
Administrative fees may apply.

Disclosing for research purposes.

Please submit a written request to the Health Records Department.
Administrative fees may apply.

Corrections to your health record

If you believe that your health record contains inaccurate information or is incomplete, it is your right, under the Ontario’s Health Privacy law – The Personal Health Information Protection Act (PHIPA) to request corrections to your health record.

Please contact the Health Records Department for more information.