In case of emergency, call 911.
The Emergency Department is located on the Main Floor of the Atrium. The entrance from the Atrium is located next to the Main Information Desk.
Our Emergency Department is here to serve children whose lives may be in danger. One of every three children brought to our Emergency doesn't need emergency care. They have ear aches, flu, colds or a bit of fever. Problems like these can be well looked after by a family doctor.
When should I get help right away?
Call a doctor right away if your child shows any of the following signs. If you can't reach a doctor take your child to the emergency department of your local hospital right away
When you arrive at the Emergency Department, the first person you will meet with is a triage nurse who will assess your child's medical care needs.
As part of registration, you may be asked to complete a Health Equity Demographic Information Form. This form asks patients and their caregivers to provide demographic information, such as ethnicity, spoken language, gender and income. We are collecting this information to learn more about our patients and families, to help us plan and improve care and services, and to ensure that we are providing the best possible care for all. It is your choice to give SickKids this information. Patient care will not be affected if you choose not to fill out a form.
How long you wait depends on how ill your child is, and which staff and treatment rooms are free. Evenings are very busy, especially between 6 p.m. and 12 a.m. If you have any concerns, or your child's condition changes, talk to the triage nurse.
When it is your child's turn, an assessment will be carried out in two stages. First, you will meet your child's nurse who will examine your child and ask more questions. Then, the doctor will continue the examination and arrange for your child to be treated.
If your child's condition is not improved or is worsening, you should contact your child's regular doctor or you may take your child to the closest Emergency Department. You can obtain free medical advice from Telehealth Ontario at 1-866-797-0000.