If you cannot find the information you need on this site, please call the hospital operator at 416-813-1500. Go to the Information Desk in the Atrium if you need help at any time while you are in the hospital.

Important contacts:

General inquiries: 416-813-1500
Patient information/locating: 416-813-6621
Ontario Poison Centre: 416-813-5900
Telehealth Ontario Info line: 1-866-797-0000

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall.

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

What to expect during your visit

Appointments generally last at least 1 to 2 1/2 hours, and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control.

In the Autoinflammatory Clinic, you will register your child at the desk and be given a short questionnaire to fill out (Child Health Assessment Questionnaire or CHAQ). This will provide us with a snapshot of how your child is feeling and how his or her physical function has been in the past week. When a clinic room is available your child will be called in for an assessment, which includes your child’s weight, height and blood pressure; review of current medications (if any); and your child’s current physical status. A physician trainee will complete a full review and exam. This will be followed by a review with the staff physician and a discussion of your child’s plan of care. This may include starting new or changing current medications, blood tests, urine testing and/or imaging (X-rays).

If necessary, you may also meet with other members of the health-care team. This team includes nursing, physiotherapy, occupational therapy, dietitians, and social work professionals. Each member plays an important role in patient/family assessment, education, support and follow-up.

Referrals to other services at SickKids, such as Orthopaedic Surgery, Dermatology, Ophthalmology, Endocrinology and Psychiatry, may be recommended.

More information:

Division of Rheumatology

Contact Us

You can call the Rheumatology Clinic at 416-813-7281.

Clinic/registration location

The Baby Hip Clinic is located within the Orthopaedic Clinic on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If you are using the underground parking, please take the elevator to the Main Floor. Entrance to the Orthopedic Clinic is through automated double doors next to Starbucks: Go through these doors, follow the signs and footprints down the hallway to the clinic.

We ask that you have your child’s health card ready for every appointment, as well as the contact information for your family doctor or paediatrician.

What to expect during your visit

You will be asked to register, using your child’s health card. We will check your family doctor’s name, as well as your home address and telephone number. We will also ask you questions about recent travel and exposure to childhood illnesses such as chicken pox.

The Baby Hip Clinic is run by surgeons and physical therapy practitioners. You can expect to be seen by one or both during your appointment.

Please be aware that you may wait up to 3 hours in our waiting room due to unexpected events in our clinic.   

 

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, please dial  416-813-4834 or 416-813-7041.

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the clinic clerk at 416-813-3199. We will try our best to schedule another appointment as soon as possible, based on availability at that time. You may need to leave a message due to the high volumes of calls received. If you leave a message, you can expect to hear back from us within 24 hours.

Clinic/registration location

If this is your child’s first visit to SickKids you need to register for your appointment at Clinic Registration near the Atrium entrance on Elizabeth Street. Arrive early so you have enough time to register.

If this is a return visit to SickKids you need to register in the Urology Clinic on Unit 5D.

The Urology Clinic is located on the fifth floor of the Atrium. Take the Atrium elevator to the fifth floor and look for the D sign. That will lead you to 5D.

What to expect during your visit

The Biofeedback Program includes six sessions. If any referrals or follow-up appointments are needed, the clinic coordinator/clerk will be available to assist you with scheduling an appointment. At the end of the first appointment, you will be given an appointment card including all your biofeedback appointments. Staff will try to see your child as close to your appointment time as possible.

The initial session is 60 minutes long, which includes a detailed history, familiarization with biofeedback therapy, setting goals and expectations, and a flow rate with EMG test (if not done previously). To maintain child awareness and a sense of control over pelvic floor function, homework is assigned and carried out daily. Homework involves several key elements: timed voiding diary, optimal toilet posture, active relaxation practice, double-voiding strategies if large post-void residual, bowel routine diary, practicing Kegel exercises at home (duration/repetitions individualized), and adequate fluid intake according to the age of the child. Each additional session is 30 minutes in length. Sessions are booked bi-weekly or monthly depending on distance. Patients complete a flow rate test prior to each biofeedback session.

At each visit we will assess the child’s progress and adapt biofeedback games as the child progresses. You will have lots of time to ask questions and give feedback on your child’s plan of care and assigned homework.

Biofeedback therapy should be fun!

If your child does not show any improvement within several sessions or within 3 months, we re-assess motivation and compliance, bowel and bladder pattern, and refer the child back to the physician or nurse practitioner for further assessment and diagnostic testing.

More information:

Division of Urology

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, call 416-813-6661.

Press #1 – General Info
Press #2 – Referral Info
Press #3 – Dr. Armando Lorenzo or Dr. Darius Bägli
Press #4 – Dr. Walid Farhat, Dr. Martin Koyle, Dr. Frank Papanikolaou or Dr. Roberto Iglesias-Lopes
Press #5 – Dr. Joana Dos Santos or the Fellows

If you are calling to inquire about your child’s surgery please contact the surgeon’s administrative staff directly.

Staff contacts for Drs. Bägli and Lorenzo


Davika Ram - Surgical Bookings, Clinical Assistant
416-813-6465
davika.ram@sickkids.ca

Jessica Rosales - Administrative Assistant, Observership/Residents
416-813-6899
jessica.rosales@sickkids.ca

Staff contacts for Drs. Farhat, Papanikolaou and Koyle

Lisa Abreu - Fellowship Coordinator, Administrative Coordinator
416-813-6580
lisa.abreu@sickkids.ca

Britney Dwyer - Surgical Bookings, Clinical Assistant
416-813-6465
Fax: 416-813-6461
britney.dwyer@sickkids.ca

If you cannot come to your scheduled clinic appointment or have a question about your appointment, call the clinic clerk at 416-813-6661. We will try our best to schedule another appointment as soon as possible, based on availability. You may need to leave a message due to the high volumes of calls received. If you leave a message you can expect to hear back from us within 24 hours.

Clinic/registration location

The first thing to do is register at the Immunology registration desk in Clinic 9. The waiting and registration area is in the Burton Wing of the hospital in Room M120, off to the left of the main Clinic 9 waiting and registration area.

From the University Avenue entrance, turn right down the first hallway (opposite direction of Shoppers Drug Mart) and then turn down the first hallway on your left. We are the first clinic you will find on the right hand side of this hallway.

From the Atrium and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. At the Family Resource Centre, turn left. At the end of this hallway you will find our registration and waiting area.

What to expect during your visit

Appointments generally last from 1 to 2.5 hours, and while we try to be on time sometimes there is a wait.

On arrival in the clinic you will register your child at the desk. Even if you are already registered at Blood Work you need to check-in at the desk. If your child has or is suspected to have severe combined immune deficiency please tell the clerk and we will find a clinic room for your child to wait in. Do not sit in the public waiting room.

The Clinical Nurse Specialist (CNS) for the Immunology Clinic will assess your child, which includes weight, height, head circumference for infants, temperature, pulse respirations and blood pressure reading. The nurse will also ask you questions about your child’s health including medications, infections, immunizations and other family members’ health. A physician training to be an immunologist will then see your child and complete a full health history and physical examination. The trainee will then discuss your child with the staff physician for the clinic. The trainee and other members of the team will then meet with you to develop a plan of care. This may include medications, blood tests, urine testing, photographs or X-rays.

If necessary, we may arrange for you to see other members of the health-care team, such as dietitan, pharmacy and social work professionals. Each member plays an important role in the patient/family assessment, education, support and follow-up. We may suggest that your child be referred to other clinics for assessments. You will be given contact information for the clinic at the end of the visit and are welcome to call with any questions that arise after the visit.

We suggest that your write down your questions both pre- and post-clinic, so that we may address them.

Contact Us

You can reach us at 416-813-7654 ext. 208156.

Clinic/registration location

Please register at the Plastics Clinic on the Main Floor near Shoppers Drug Mart. The clinic is located close to the University Avenue entrance. From the Elizabeth Street entrance or parking garage elevators, walk all the way down Main Street towards Shoppers Drug Mart.

What to expect during your visit

Your child may have a dressing change in the clinic. We will do our best to ensure they are comfortable by providing them with medications before the dressing change if we think they are necessary. In addition, we arrange to have a child life specialist present to support them during painful or anxiety-provoking procedures. Other team members, such as a social worker, psychologist, physiotherapist or occupational therapist (specializing in scar management) may visit to ensure your child is receiving all necessary services. The appointment could last up to 1 ½ hours, depending on what services are needed to provide the best care possible to you and your child.

More information:

Division of Plastic and Reconstructive Surgery

Burn Program

Contact Us

If you need to make an appointment or change an existing appointment time, please call the clinic clerk at 416-813-7654 extension 204487.  We will do our best to accommodate your requests.

Clinic/registration location

The Dermatology Clinic is located in Clinic 7 on the Main Floor of the Black Wing. The clinic is located near the University Avenue entrance.

What to expect during your visit

At the start of your visit, a nurse will take your child to a room to capture your child’s height, weight, blood pressure and take photos. There may be times when this will not be done first, but at some point in the visit. A resident or fellow will then perform an assessment and will review their findings with staff. The resident or fellow will return with a staff physician to confirm the initial assessment and direct a plan.

Other dermatology residents and fellows may be asked to join the team in the room to learn. That’s because SickKids is a teaching hospital affiliated with the University of Toronto, so we help train doctors, nurses and other health-care professionals. As a result, this may mean that a clinic visit may take longer to complete. Please be prepared to be here for the better part of a morning or afternoon. We suggest that you bring extra diapers, feedings for babies and a favourite toy for your child. Your child may be asked to be fully undressed during the appointment in order for the doctors to examine your child’s skin.  

Clinic schedules may change at any time. If this does happen, clinic staff will contact you to notify you of the appointment change.

More information:

Dermatology Deparment

Contact Us

You can call us at 416-813-7384.

Clinic/registration location

The first thing to do is register at the Cardiology Clinic on Unit 4A, located on the 4th floor of the hospital’s Atrium wing.

What to expect during your visit

Although we try to see our patients in a timely manner, please expect that your cardiac tests and visit to our clinic will take several hours. Patients and families can expect to meet a variety of friendly health-care professionals and administrative staff to direct and answer questions throughout their visit. Depending on the nature of the visit, you may expect to meet: administrative staff, medical technicians, clinical nurses, nurse practitioners, dietitians, social workers, physiotherapists, consulting services, and our team of cardiologists, just to name a few. 

 Patients may be required to complete a series of tests based upon the nature of their clinical visit. For example: an ECG, echocardiogram, 24hr or 48hr Holter monitor, stress test, pulmonary function test, telephone transmitter monitor etc. Our professional staff and technicians will work with you between your tests and clinic visit.  

Quality patient care is our top priority. Please feel free to ask any questions you may have, as we remain committed to supporting you as a patient and family member.

Contact Us

You can reach us at 416-813-7654 ext. 205848.

Clinic/registration location

The Chronic Pain Clinic is located at 525 University Avenue, Suite 925. The building is located on the southeast corner of University Avenue and Elm Street, directly across from The Hospital for Sick Children main building.

What to expect during your visit

Photo of Chronic Pain Clinic

The length of the clinic appointment will depend on whether you are a new patient scheduled for an initial appointment or coming in for a follow-up appointment. The length may also vary depending on the complexity of your child’s pain. An initial appointment is scheduled for 2 hours and a follow-up appointment is scheduled for 40 minutes. We try our best to remain on time so other children and families don’t have to wait too long.

At your initial clinic appointment, you will meet with our chronic pain team including: Anesthesiologist, Advance Practice Nurse, Psychologist, Psychiatrist and Physiotherapist. SickKids is a teaching hospital so there may be other health-care professionals present during the appointment. If this occurs you will be notified prior to your clinic appointment.

The Chronic Pain Clinic believes that chronic pain is best managed by the “3 Ps" approach: pharmacological (medications), psychological (using your mind) and physical (using your body) approaches. This means that we have health-care professionals that specialize in each of these areas who work together to develop a pain management plan for your child. The appointment with the Chronic Pain Clinic team will involve an assessment of your child’s pain and discussion on how it impacts life on a daily basis. For initial appointments, we will ask both the patient and the parent to describe the impact of the pain. Some of the topics we will talk about may include:

  • The history of the pain problem
  • How the pain is affecting sleep, mood, school, sports/hobbies, and seeing friends and family
  • What you and your child are currently doing to manage the pain
  • What medications you may be taking or may have taken
  • What physical exercises your child is doing
  • What coping strategies are helpful or unhelpful
  • Other medical information e.g. other conditions, allergies

The doctor and physiotherapist will also perform a physical examination.

After meeting with the team, you will be asked to wait briefly in the waiting area while the team reviews the assessment and collaborates on a plan of care. You will then be invited back into the appointment room where the team will discuss with you and your child their findings and their suggestions for treatment.

You will have lots of time to ask questions and give feedback on the pain management plan. At the end of the appointment, you will be given a summary of the pain management plan to take home.

If any referrals or follow-up appointments are needed, the clinic coordinator will be available to assist you with scheduling an appointment. In total, the initial appointment will take about two hours.

Contact Us

You can reach us at 416-813-6975.

Clinic/registration location

The first thing to do is register in the clinic, which is located next door to SickKids at 525 University Avenue, Suite 940 on the 9th floor.

What to expect during your visit

Your clinic appointment may last up to 1.5 hours. You will be seen by a geneticist (a medical doctor who specializes in genetics) and/or a genetic counsellor (health-care professional with specialized training in genetics and counselling). As SickKids is a teaching hospital, you may also be seen in clinic by genetic counselling students, medical students or doctors who are at SickKids for specialty training.

To prepare for your visit, we will review family and medical information that you have provided us with and construct a pedigree (drawing of your family history information). A physician exam will be performed depending on the reason for the clinic visit. We will discuss the possible causes of your child’s condition and the options available with you. If a definite diagnosis is made, we will link you with appropriate referrals and resources.

Contact Us

You can reach us at 416-813-6390.

Clinic/registration location

The Clubfoot Clinic is located within the Orthopaedic Clinic on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If you are using the underground parking, please take the elevator to the Main Floor. Entrance to the Orthopedic Clinic is through automated double doors next to Starbucks: Go through these doors, follow the signs and footprints down the hallway to the clinic.

We ask that you have your child’s health card ready for every appointment, as well as the contact information for your family doctor or paediatrician.

What to expect during your visit

On your child’s first visit to the Clubfoot Clinic, they will first be seen by an orthopaedic surgeon. When your child’s name is called, you will be directed to an examination room. Here your child may first be assessed by surgical resident or fellow prior to seeing the staff surgeon. Your child may require further tests, such as ultrasound or X-rays. Once the staff surgeon has assessed your child, you will be referred to the physical therapist in the Clubfoot Program. The therapist will be responsible for your child’s weekly treatments, collaborating with the surgeon regarding your child’s progress and follow-up visits.  

The Orthopaedic Clinics and the waiting area can be extremely busy. There are often as many as six different specialty clinics running within the same area, with everyone in the same waiting room. Each clinic runs differently and therefore the wait time for patients will be different for each. Patients are called into examination rooms according to appointment times, not arrival times. Despite our best efforts, often there is a lengthy wait. Your patience and understanding with our staff is necessary and appreciated for everything to run as smoothly as possible. Remember to bring toys, books, nut-free snacks, diapers and formula to keep your child comfortable and occupied.

At the end of each appointment, you will be given a requisition form to schedule your child’s next visit. The booking desk is at the window by the Hill Wing elevators. Please take this form to the booking desk and you will be given a copy of the appointment date and time for your records. Please do not take this form home with you!

 

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, please dial 416-813-5840 and select option 4.

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the clinic clerk at 416-813-5840 and select option 2. We will try our best to schedule another appointment as soon as possible, based on availability at that time. You may need to leave a message due to the high volumes of calls received. If you leave a message, you can expect to hear back from us within 24 hours.

Clinic/registration location

The Dermatology Clinic is located in Clinic 7 on the Main Floor of the Black Wing. The clinic is located near the University Avenue entrance.

What to expect during your visit

At the start of your visit, a nurse will take your child to a room to capture your child’s height, weight, blood pressure and take photos. There may be times when this will not be done first, but at some point in the visit. A resident or fellow will then perform an assessment and will review their findings with staff. The resident or fellow will return with a staff physician to confirm the initial assessment and direct a plan.

Other dermatology residents and fellows may be asked to join the team in the room to learn. That’s because SickKids is a teaching hospital affiliated with the University of Toronto, so we help train doctors, nurses and other health-care professionals. As a result, this may mean that a clinic visit may take longer to complete. Please be prepared to be here for the better part of a morning or afternoon. We suggest that you bring extra diapers, feedings for babies and a favourite toy for your child. Your child may be asked to be fully undressed during the appointment in order for the doctors to examine your child’s skin.  

Clinic schedules may change at any time. If this does happen, clinic staff will contact you  to notify you of the appointment change.

More information:

Dermatology Deparment

Contact Us

You can reach us at 416-813-7384.

Clinic/registration location

The DREAMS Clinic is located in Room 6109, on the 6th floor of the Burton Wing.

What to expect during your visit

You will meet with members of the DREAMS Clinic team during your appointment. The core team includes an otolaryngologist, a respirologist/sleep physician and a nurse practitioner. If required, you may also meet with a respiratory therapist and/or an Otolaryngology Clinic nurse. Depending on your child’s specific condition, there may be other members of the team present.

The initial appointment in the DREAMS Clinic will involve a review of the patient’s medical history, which may include sleep history, past surgical interventions and previous and/or current treatments for obstructive sleep apnea.  The otolaryngologist will complete a thorough examination of your child’s ears, nose, mouth and throat.  In most cases, we will then bring you to another room where the otolaryngologist will perform a nasal endoscopy. This involves placing a very small flexible camera down your child’s nose to look at the back of the throat and voice box.  This allows the DREAMS Clinic team to see parts of the upper airway that would otherwise not be visible and provides us with valuable information which helps the team decide about appropriate treatment options for obstructive sleep apnea. During the nasal endoscopy, the patient is awake and the parent is present throughout the whole procedure. A member of the DREAMS Clinic team may help hold the patient during the nasal endoscopy. The nasal endoscopy may feel uncomfortable during the procedure itself, but the discomfort will resolve once the scope is removed. If the patient is tolerating the nasal endoscopy, the otolaryngologist may ask the patient to lie down during the nasal endoscopy. Once the nasal endoscopy is complete, the DREAMS Clinic team will review the findings of the nasal endoscopy with the patient and parents and discuss recommended management options, which may include introduction of medications, imaging such as an MRI or a Sleep MRI, positive airway pressure therapy (CPAP/BiPAP) and/or surgical interventions.

You will have lots of time to ask questions and give feedback on your child’s management plan. At the end of the appointment, if surgical intervention is recommended, you will meet with the Otolaryngology Clinic nurse to complete pre-operative paperwork.

Because we want to give each patient as much time as they need to be thoroughly examined and to have all of their questions answered, please expect to be at the hospital for approximately 3 hours. Your child may be required to do extra testing, to see other members of the Sleep Disorders Team and/or you may be waiting for your appointment due to circumstances beyond our control.

More information:

Department of Otolaryngology - Head and Neck Surgery

Contact Us

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the sleep coordinator at 416-813-6338. We will try our best to schedule another appointment as soon as possible, based on availability.

Clinic/registration location

To register, please come directly to the Dental Clinic and check in at the front desk. The Dental Clinic is located on the Service Level in the hospital’s Roy C. Hill Wing, Room S530. Take the elevator directly across from Shoppers Drug Mart down to the Service Level (press “S” for service in the elevator). From there, follow the signs in the direction of the Roy C. Hill Wing and the Department of Dentistry. The clinic is almost at the end of the hallway, Room S530.

What to expect during your visit

After arriving at the Department of Dentistry, you will register with the clerks at the front desk. You will be asked to fill out a selection of forms regarding contact information, insurance coverage and your child’s medical history. Please arrive 15 minutes early to complete necessary paperwork prior to your appointment.

During your appointment, you will meet with many members from the dental/orthodontic team. This team includes a staff dentist and/or orthodontist, hygienists, dental assistants and dental fellows/residents. Depending on the nature of your appointment, the appointment length will vary. Initial appointments include: consultations, pre-palate assessments, Ministry of Health eligibility, post-operative assessments and team assessments.

The initial appointment will begin with a discussion with the dental/orthodontic team regarding the patient’s medical history and the reason for the visit. The dentist/orthodontist will then perform an examination and potentially take X-rays. This examination typically does not involve any treatment being completed – it is strictly for the purpose of assessing your child’s dental health and oral hygiene.

After the dentist/orthodontist has completed their examination and X-rays, they will have a detailed discussion with you regarding these findings. Some topics we may talk about include: what we saw, why the problem may be happening, advice on brushing habits and diet, and any future treatment that may be required. You will have time to ask questions and give feedback on your child’s dental/orthodontic treatment plan.

At the end of the appointment, you will be brought into the accounting office to review coverage and make any payments if necessary. Please remember, dental treatment is not included in OHIP coverage. If you have private insurance or government assistance, please ensure that you have all the necessary information available at the time of the appointment.

If referrals or follow-up appointments are needed, the booking clerk will be available to assist you with scheduling any future appointments. In total, the initial appointment will take approximately an hour.

More information:

Department of Dentistry

Contact Us

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the Dental Clinic at 416-813-7433. We will try our best to schedule another appointment as soon as possible, based on availability.

Clinic/registration location

The first thing to do is go to the Ambulatory Diagnostic (Blood Work) Centre on the Main Floor of the Black Wing, Room M408, next to Shoppers Drug Mart, where your child will have their blood work taken. Once you are done, head to the Diabetes Clinic registration desk in Clinic 9 on the Main Floor of the Burton Wing. The waiting and registration area is in Room M100.

From the University Avenue entrance, walk south and turn down the first hallway on your left. We are the first clinic you will find on the right side of this hallway.

From the Elizabeth Street entrance and parking garage elevators, walk west towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area.

What to expect during your visit

After your child has their blood work, they will first be seen by a diabetes nurse educator or dietitian, followed by a physician. Because SickKids is a teaching hospital you may meet doctors in training (endocrine fellows, paediatric residents and medical students). If needed, you and your child may also be seen by one of our social workers or psychologists. We will make every effort to see your child in a timely manner but appointments may last up to 90 minutes.  

More information:

Division of Endocrinology

Contact Us

You can call us at 416-813-7654 extension 205592.

Clinic/registration location

The clinic is located in Room 6109, on the 6th Floor of the Burton Wing.

From the Elizabeth Street (Atrium) entrance: Take the Atrium elevators to the 6th floor. Upon exiting, walk west down the long hallway, there will be a sign directing you to the ENT/Ears, Nose, Throat Clinic. At the end of the hall turn left, continue until you see the Burton Wing elevators. ENT Clinic 19 will be directly in front of you.

From the University Avenue entrance: Follow the signs to the Burton Wing, located on the south side of the building. Take the Burton Wing elevators to the 6th floor. The ENT Clinic 19 is directly beside the elevators.

What to expect during your visit

Your appointment can take up to 2 hours to complete.

After registration, you will be asked to have a seat in the waiting room. If your child requires a hearing test before seeing the doctor, an audiologist will come and get you. When it is time for your appointment you and your child will be brought to an examination room where you may be seen by a registered nurse, medical student, or resident before seeing the staff doctor.

Your infant may be weighed. Your child may need help sitting still when the doctor looks inside his ears, nose and throat. The nurse can help with this.

Please be aware that your child’s appointment could be cancelled even up to the day of your appointment. Occasionally the doctors are called away from the clinic to deal with emergencies. If this happens, your appointment may be delayed.

Please remember to book your next follow up appointment at the registration desk before leaving the clinic.

More information:

Department of Otolaryngology - Head and Neck Surgery

Contact Us

If you cannot come to your scheduled clinic appointment or have a question about your appointment please call the clinic at 416-813-6558. We will try our best to schedule another appointment as soon as possible, based on availability.

Clinic/registration location

The EDS Clinic is located on the 7th floor of the Black Family Wing. Take the Main Floor elevators in front of the Shoppers Drug Mart to the 7th floor. Once on the 7th floor, follow the signs to the EDS Clinic.

What to expect during your visit

Please be prepared to be in the EDS clinic for 2 to 3 hours. Your child will be seen by a physician and/or a nurse practitioner, as well as other members of the multi-disciplinary team as needed. In addition to reviewing your child’s family and medical history, we will perform a general physical exam. On occasion, your child may require blood tests or imaging (X-ray, ultrasound, etc.) to be performed. In some cases, we may recommend that parents also have blood tests so they should bring their OHIP card or other proof of health insurance coverage to the appointment as well.

For more information:

UHN EDS Clinic

Contact Us

For appointment and general clinic information, call 416-813-7768 or email eds.clinic@sickkids.ca.

Clinic/registration location

The first thing to do is register at the Endocrine Registration Desk in Clinic 9 on the Main Floor of the Burton Wing. The waiting and registration area is in Room M100.

From the University Avenue entrance, walk south and turn down the first hallway on your left. We are the first clinic you will find on the right side of this hallway.

From the Elizabeth Street entrance and parking garage elevators, walk west towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area.

What to expect during your visit

In our clinic we have a team approach to providing care. The endocrine team includes paediatric endocrinologists, endocrine nurses, a nurse practitioner and a social worker. First, your child’s growth will be measured by one of our endocrine nurses, who also help provide teaching to families about the management of endocrine conditions. Following this, your child will be seen by one of the endocrine doctors or by our nurse practitioner. Because SickKids is a teaching hospital you may meet doctors in training (endocrine fellows, paediatric residents and medical students). We will make every effort to see your child in a timely manner but appointments may last up to 90 minutes.

More information:

Division of Endocrinology

Contact Us

You can call us at 416-813-7654 extension 205592.

Clinic/registration location

The Dermatology Clinic is located in Clinic 7 on the Main Floor of the Black Wing. The clinic is located near the University Avenue entrance.

What to expect during your visit

At the start of your visit, a nurse will take your child to a room to capture your child’s height, weight, blood pressure and take photos. There may be times when this will not be done first, but at some point in the visit. A resident or fellow will then perform an assessment and will review their findings with staff. The resident or fellow will return with a staff physician to confirm the initial assessment and direct a plan.

Other dermatology residents and fellows may be asked to join the team in the room to learn. That’s because SickKids is a teaching hospital affiliated with the University of Toronto, so we help train doctors, nurses and other health-care professionals. As a result, this may mean that a clinic visit may take longer to complete. Please be prepared to be here for the better part of a morning or afternoon. We suggest that you bring extra diapers, feedings for babies and a favourite toy for your child. Your child may be asked to be fully undressed during the appointment in order for the doctors to examine your child’s skin.  

Clinic schedules may change at any time. If this does happen, clinic staff will contact you to notify you of the appointment change.

More information:

Dermatology Deparment

Contact Us

You can call us at 416-813-7384.

Clinic/registration location

The first thing to do is register at the Eye Clinic on the Main Floor of the Burton Wing. When you walk in through the University Avenue entrance, turn right (opposite direction of Shoppers Drug Mart), go down the hall and follow the signs. If coming from the Atrium, walk down Main Street towards Shoppers Drug Mart and turn left, down the hall towards the Burton Wing.

What to expect during your visit

After registration, your child will see an orthoptist who will check vision and put eye drops (if needed) in your child’s eyes. These drops take anywhere from 30 to 45 minutes to work. Your child will then see the eye doctor who will examine the eyes and decide next steps in the management of your child’s eye condition.

There may be extra tests or imaging required on day of appointment. Your visit therefore may last 2 to 3 hours. Please prepare accordingly.  

Contact Us

You can reach us at 416-813-6525.

Clinic/registration location

The Fracture Clinic is located within the Orthopaedic Clinic on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If you are using the underground parking, please take the elevator to the Main Floor. Entrance to the Orthopedic Clinic is through automated double doors next to Starbucks: Go through these doors, follow the signs and footprints down the hallway to the clinic.

We ask that you have your child’s health card ready for every appointment, as well as the contact information for your family doctor or paediatrician.

What to expect during your visit

The Orthopaedic Clinic and the waiting area can be an extremely busy place.  We may have as many as six different clinics running at the same time, with everyone in the same waiting room.  Some clinics run quicker than others, and therefore the wait time may be less for some families.  Patients may also be called from the waiting area to go to X-ray, for physio or for other tests.  Patients are called in to examination rooms to see the doctor according to appointment times, not arrival times.

Despite our best efforts, a visit to the Orthopaedic Clinic can be lengthy.  Please be aware that the clinic visit could take up to 3 or more hours. Please make appropriate arrangements and come prepared with anything you and your child may need during this time.  

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, please call 416-813-7041.

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the clinic clerk at 416-813-3199. We will try our best to schedule another appointment as soon as possible, based on availability at that time. You may need to leave a message due to the high volumes of calls received. If you leave a message, you can expect to hear back from us within 24 hours.

Clinic/registration location

Please register at the Gastroenterology Clinic, located on the 4th floor of the Black Wing. To get to the clinic, use the elevators in front of Shoppers Drug Mart, on the Main Floor by the University Street entrance.

What to expect during your visit

At the front desk you will meet with the registration clerk who will confirm your personal contact and insurance information, check you in for your appointment and ask you to have a seat.  A patient flow coordinator will then call your name and bring you into an exam room in order to determine your height and weight.  After this has been done, the clinic nurse will meet with you in order to “triage” your medications and allergies, check your heart rate and blood pressure if needed, and ask you a few questions.  

The physician will meet you and ask detailed questions about your current problems, past medical history, family history and other pertinent information.  The physician will then confirm your list of medications and allergies, and then perform a complete exam.  Afterwards, the physician will discuss the plan of care, give you written instructions, possibly order tests (such as blood tests, X-rays, GI procedures and motility tests), and either refer you back to your referring physician or set up a follow-up appointment.  You will then be brought back to the registration desk where a staff member will answer any questions, collect any additional information, and schedule any follow-up tests and appointments.

The length of the appointment varies depending on the type of problem.  New visits typically last between 60 and 90 minutes. Return visits are usually shorter. We value your time and try to run on time, but emergencies and unexpected events do cause delays.

More information:

Division of Gastroenterology, Hepatology and Nutrition

Contact Us

You can reach us at  416-813-7270 extension 1.

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall.

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

Click here to view map.

What to expect during your visit

Appointments generally last at least 1 to 2 1/2 hours, and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control.
Once in the General Rheumatology Clinic, you will register your child at the desk and be given a short questionnaire to fill out (Child Health Assessment Questionnaire or CHAQ). This will provide us with a snapshot of how your child is feeling and how his or her physical function has been in the past week.

When a clinic room is available your child will be called in for an assessment which includes, your child’s weight, height and blood pressure; review of current medications (if any); and your child’s current physical status. A physician trainee or advanced therapist practitioner will complete a full review and exam. This will be followed by a review with the staff physician and a discussion of your child’s plan of care. This may include starting new or changing current medications, blood tests, urine testing and/or imaging (X-rays).

If necessary, you may also meet with other members of the health-care team. This team includes nursing, physiotherapy, occupational therapy, dietitians, and social work professionals. Each member plays an important role in patient/family assessment, education, support and follow-up.
Referrals to other services at SickKids, such as Orthopaedic Surgery, Dermatology, Ophthalmology, Endocrinology and Psychiatry, may be recommended.

More information:

Division of Rheumatology

 

Contact Us

You can call the Rheumatology Clinic at 416-813-7281or email rheumatology.clinic@sickkids.ca.

Clinic/registration location

The clinic is located on Unit 5D. Take the Atrium elevators to the 5th floor and walk to 5D. Please ensure you bring your child’s health card. Your child must be present at the appointment.

What to expect during your visit

Your appointment is for a consultation with a general surgeon. You will be assessed first by the clinic nurse, and then members of the General Surgery team, which may include residents, medical students, fellows and a nurse practitioner, working in collaboration with the staff surgeon.

If this is a new consultation, you may be booked for surgery on a future date or you may be requested to return for follow-up testing or monitoring.

If you are booked for surgery, the procedure will be reviewed in detail and a pre-operative package will be developed. If your child does require a follow- up appointment, you will be instructed to see the information clerk prior to leaving the clinic.

More information:

Division of General and Thoracic Surgery

Contact Us

If you are calling to confirm or have a question about your clinic appointment, please call the clinic information clerk at 416-813-7272.

If you are a new patient calling about the status of your referral, please call our information coordinator at 416-813-2158.8.

Clinic/registration location

The first thing to do is register at the Nephrology Clinic. The Genetic and Electrolyte Clinic is part of the Nephrology Clinic, located on the Main Floor near the Black Wing elevators.

From the University Avenue entrance, turn right at the first hallway (towards Shoppers Drug Mart). Once in front of Shoppers Drug Mart, walk down the main hall (Main Street), past the Black Wing elevators and turn left down the first hallway. The clinic is on the left side of the hall, by the Plastics Clinic.

From the Elizabeth Street entrance and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. At the Family Centre/library turn right, down the hall. We are the first clinic you will find on the left side of this hall.

What to expect during your visit

After registration, you will be given requisitions for a urine sample and blood work (if needed) and you may be directed to the Ultrasound Department (if one has been ordered). Please collect the urine sample in the bottle provided and drop it in the blue bin. If your child is in diapers, one of the clinic nurses will apply a urine bag when your child is brought into the clinic. If blood work is needed you will be directed to the Ambulatory Care Centre.

Once all the testing has been completed please check back in at the front desk to let them know you are done. You will then be asked to sit in the waiting room which is located in the main hallway across from the Family Centre. A nurse will call your child’s name when it is your turn to come into clinic. The nurse will measure your child’s height, weight and blood pressure. You will then be seen by one of the doctors. SickKids is a teaching hospital where you may be seen by a medical student, resident or a fellow who will do an initial assessment and subsequently review with a staff nephrologist, who will then come to discuss the results and the plan of care.

Please ensure you obtain new prescriptions for any kidney medications prior to leaving the clinic.

Genetic investigations for your child, siblings, parent or other relatives may be a part of your visit. For the test itself we will need only a small volume of blood. However, before collecting the blood we will explain the requested test, its rational and implications/complications and obtain your consent.

Appointments may take an extended period of time and we appreciate your patience.

Contact Us

New patients can reach us at 416-813-7333

Current patients can reach us at 416-813-7971

You can reach our clinic nurses at 416-813-7411 ext. 3 or 4

Clinic/registration location

The Dermatology Clinic is located in Clinic 7 on the Main Floor of the Black Wing. The clinic is located near the University Avenue entrance.

What to expect during your visit

At the start of your visit, a nurse will take your child to a room to capture your child’s height, weight, blood pressure and take photos. There may be times when this will not be done first, but at some point in the visit. A resident or fellow will then perform an assessment and will review their findings with staff. The resident or fellow will return with a staff physician to confirm the initial assessment and direct a plan.

Other dermatology residents and fellows may be asked to join the team in the room to learn. That’s because SickKids is a teaching hospital affiliated with the University of Toronto, so we help train doctors, nurses and other health-care professionals. As a result, this may mean that a clinic visit may take longer to complete. Please be prepared to be here for the better part of a morning or afternoon. We suggest that you bring extra diapers, feedings for babies and a favourite toy for your child. Your child may be asked to be fully undressed during the appointment in order for the doctors to examine your child’s skin.  

Clinic schedules may change at any time. If this does happen, clinic staff will contact you to notify you of the appointment change.

More information:

Dermatology Deparment

Contact Us

You can call us at 416-813-7384.

Clinic/registration location

The GD Clinic is part of the Nephrology Clinic, located on the Main Floor, near the Black Wing Elevators. From the University Avenue entrance, walk in, turn right at the first hallway and stand in front of the Shoppers Drug Mart entrance. Walk straight past the Black Wing elevators and turn down the first hallway to your left. The Nephrology Clinic is the first clinic you will find on the left side of the hallway.

From the Elizabeth Street Entrance and parking garage elevators, walk west (down Main Street) towards Shoppers Drug Mart. At the Family Centre/Library turn right. We are the first clinic you will find on the left side of this hallway.

What to expect during your visit

You will register at the clinic front desk upon arrival, and will be given requisitions for a urine sample and blood work (if needed). The clerk will let you know if any special testing or other appointments are booked to take place that day.

You will collect the urine sample in the bottle provided and drop it in the blue bin with the urine requisition. If your child is in diapers, you can ask one of the clinic nurses to put a urine collection bag on your child. If blood work is needed, you will go to the Phlebotomy Clinic (Blood Work), just to the right of Shoppers Drug Mart. Once all testing is complete, you will return to the front desk to let them know you are done. You will then be asked to wait in the blue chairs back in the main hallway across from the Family Centre. A nurse will call your name when it is your turn to come into clinic.

The nurse will check height, weight and blood pressure measurements. Once measurements are done you will move into another room to meet with the doctors. As this is a teaching hospital you will likely see a resident or fellow who will do an initial assessment and ask you some questions. Then you will see a staff physician who will let you know how your child’s kidney is doing and our plan going forward.

Please make sure you get new prescriptions for any kidney medications before leaving.

Appointments may take several hours depending on which tests we require. We appreciate your patience.  

More information: 

Division of Nephrology

Contact Us

You can reach us in several ways:

Nephrology Clinic appointments for existing patients: 416-813-7971
Information for new patients or patients who have just left the hospital: 416-813-7333
Clinic nurses: 416-813-7411  

Clinic/registration location

The first thing to do is register at the Gynaecology Clinic, located in Room 7424 of the Black Wing. From the University Avenue entrance, take the Black Wing elevators (located across from Shoppers Drug Mart) to the 7th floor. Walk down the north hallway on the west side of the elevators to clinic.

From the Elizabeth Street entrance and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. Take the Black Wing elevators (located across from Shoppers Drug Mart) to the 7th floor. Walk down the north hallway on the west side of the elevators to clinic.

What to expect during your visit

As a teaching hospital affiliated with the University of Toronto, SickKids trains doctors, nurses and other health-care professionals. As a result, your child and family may see multiple care givers in one appointment. If your child is seen by someone in training they will speak to their supervisor about your child before making any decisions about care.

Contact Us

You can reach us at 416-813-6189.

Ext. #1 - Gynecology Clinic Office
Ext. #2 - Gynecology Clinic Nurse

If your matter is urgent, please page the gynaecology physician on call at 416-813-7500.  

Clinic/registration location

The Hip Follow-up Clinic is located within the Orthopaedic Clinic on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If you are using the underground parking, please take the elevator to the Main Floor. Entrance to the Orthopedic Clinic is through automated double doors next to Starbucks: Go through these doors, follow the signs and footprints down the hallway to the clinic.

We ask that you have your child’s health card ready for every appointment, as well as the contact information for your family doctor or paediatrician.

What to expect during your visit

You will be asked to register, using your child’s health card. We will check your family doctor’s name, as well as your home address and telephone number. We will also ask you questions about recent travel and exposure to childhood illnesses such as chicken pox.

The clinic is run by physical therapy practitioners. Staff surgeons are available for consultation if necessary.

Please be aware that you may wait up to 3 hours in our waiting room due to unexpected events in our clinic.   

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, please dial 416-813-4834 or 416-813-704.

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the clinic clerk at 416-813-3199. We will try our best to schedule another appointment as soon as possible, based on availability at that time. You may need to leave a message due to the high volumes of calls received. If you leave a message, you can expect to hear back from us within 24 hours.

Clinic/registration location

The first thing to do is register at the Nephrology Clinic. The Hypertension Clinic is part of the Nephrology Clinic, located on the Main Floor near the Black Wing elevators.

From the University Avenue entrance, turn right at the first hallway (towards Shoppers Drug Mart). Once in front of Shoppers Drug Mart, walk down the main hall (Main Street), past the Black Wing elevators and turn left down the first hallway. The clinic is on the left side of the hall, by the Plastics Clinic.

From the Elizabeth Street entrance and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. At the Family Centre/library turn right, down the hall. We are the first clinic you will find on the left side of this hall.

What to expect during your visit

Once registered, you will be given requisitions for a urine sample and blood work (if needed) and be directed to the Ultrasound Department if ordered. Please collect the urine sample in the bottle provided and drop it in the blue bin. If your child is in diapers, one of the clinic nurses will apply a urine bag when your child is brought into the clinic. If blood work is needed you will be directed to the Ambulatory Care Centre.

Once all the testing has been completed please check back in at the front desk to let them know you are done. You will then be asked to sit in the waiting room, which is located in the main hallway across from the Family Centre. A nurse will call your child’s name when it is your turn to come into clinic. The nurse will measure your child’s height, weight and possibly perform multiple blood pressures. If you have home blood pressure equipment the RN will check it for accuracy. Once this is done, you will then be moved into another room to see the doctors. SickKids is a teaching hospital where you may be seen a medical student, resident or fellow who will do an initial assessment and history. They will review with a staff nephrologist, who will then come to discuss results and the plan of care.

Please ensure you obtain new prescriptions for any kidney medications prior to leaving the clinic.

Appointments may take an extended period of time and we appreciate your patience. 

Contact Us

New patients can reach us at 416-813-7333

Current patients can reach us at 416-813-7971

You can reach our clinic nurses at 416-813-7411 ext. 3 or 4 

Clinic/registration location

The Idiopathic Toe-Walking Clinic is located within the Orthopaedic Clinic on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If you are using the underground parking, please take the elevator to the Main Floor. Entrance to the Orthopedic Clinic is through automated double doors next to Starbucks: Go through these doors, follow the signs and footprints down the hallway to the clinic.

We ask that you have your child’s health card ready for every appointment, as well as the contact information for your family doctor or paediatrician.

What to expect during your visit

You will be asked to register, using your child’s health card. We will check your family doctor’s name, as well as your home address and telephone number. We will also ask you questions about recent travel and exposure to childhood illnesses such as chicken pox.

At your first visit, your child will be assessed by the orthopaedic surgeon, as well as an orthopaedic resident or fellow. They will rule out any neurological reason or other reason for toe-walking. If the doctor suspects an underlying condition, such as cerebral palsy or autism, they may recommend a neurological exam or testing for developmental delays.

If your child’s diagnosis is idiopathic toe-walking, they will be referred to the physiotherapist. Treatment may include a stretching and strengthening program, or may involve a series of casting or bracing devices, or a combination of the two. It is important to understand that even though your child may achieve short-term improvement in muscle length and ankle range of motion, these treatments may not always guarantee a normal heel-to-toe walking pattern. Sometimes casting treatments need to be repeated again later if range of motion is lost.

The first appointment will likely be the longest and may last 2 to 3 hours. Subsequent appointments with the physiotherapist (for cast changes or follow-up assessments) will likely be approximately 30 minutes to 1 hour.

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, please call 416-813-4834 or 416-813-7041.

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the clinic clerk at 416-813-3199. We will try our best to schedule another appointment as soon as possible, based on availability at that time. You may need to leave a message due to the high volumes of calls received. If you leave a message, you can expect to hear back from us within 24 hours.

Clinic/registration location

The first thing to do is register at the Immunology registration desk in Clinic 9. The waiting and registration area is in the Burton Wing of the hospital in Room M120, off to the left of the main Clinic 9 waiting and registration area.

From the University Avenue entrance, turn right down the first hallway (opposite direction of Shoppers Drug Mart) and then turn down the first hallway on your left. We are the first clinic you will find on the right hand side of this hallway.

From the Atrium and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. At the Family Resource Centre, turn left. At the end of this hallway you will find our registration and waiting area.

What to expect during your visit

Appointments generally last from 1 to 2 hours, and while we try to be on time sometimes there is a wait.

On arrival in the clinic you will register your child at the desk. A clinic nurse will assess your child, which includes weight, height. The nurse will also ask you questions about your child’s health, including medications, infections and immunizations. A physician training to be an immunologist will then see your child and complete a full health history and physical examination. The trainee will then discuss your child with the staff physician for the clinic. The trainee and other members of the team will then meet with you to develop a plan of care. This plan may include medications, blood tests, urine testing, photographs or X-rays. We usually send your child for testing after the clinic appointment. When these tests are done you may leave.

We may suggest that your child be referred to other clinics for assessments. You will be given contact information for the clinic at the end of the visit and are welcome to call with any questions that arise after the visit.

We suggest that your write down your questions both pre- and post-clinic, so that we may address them.

Contact Us

You can call us at 416-813-7654 ext 208156.

Clinic/registration location

The first thing to do is register at the Immunology registration desk in Clinic 9. The waiting and registration area is in the Burton Wing of the hospital in Room M120, off to the left of the main Clinic 9 waiting and registration area.

From the University Avenue entrance, turn right down the first hallway (opposite direction of Shoppers Drug Mart) and then turn down the first hallway on your left. We are the first clinic you will find on the right hand side of this hallway.

From the Atrium and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. At the Family Resource Centre, turn left. At the end of this hallway you will find our registration and waiting area.

A SickKids identification (ID) band will be placed on your child. The band must be worn on your child’s arm or ankle at all times. Check your child’s ID band to make sure the information is right. If your child is not wearing a band or has the wrong one, it can lead to errors that can result in the wrong care for your child. Staff must always check the band before providing care to your child. Your child must keep the band on at all times while at SickKids.

What to expect during your visit

Appointments generally last from 1 to 2.5 hours, and while we try to be on time sometimes there is a wait.

On arrival in the IDEA Clinic you will register your child at the desk. If your child has or is suspected to have severe combined immune deficiency, please tell the clerk and we will find a clinic room for your child to wait in. Do not sit in the public waiting room.

The Clinical Nurse Specialist (CNS) for the Immunology Clinic will assess your child, which includes weight, height, head circumference for infants, temperature, pulse respirations and blood pressure reading. The nurse will also ask you questions about your child’s health including medications, infections, immunizations and other family members’ health. A physician training to be an immunologist will then see your child and complete a full health history and physical examination. The trainee will then discuss your child with the staff physician for the clinic. The trainee and other members of the team will then meet with you to develop a plan of care. This may include medications, blood tests, urine testing, photographs or X-rays. We may ask for blood tests on all members of the family for genetic testing for immunodeficiency.

If necessary, we may arrange for you to see other members of the health-care team, such as dietitians and social work professionals. Each member plays an important role in the patient/family assessment, education, support and follow-up. We may suggest that your child be referred to other clinics for assessments. You will be given contact information for the clinic at the end of the visit and are welcome to call with any questions that arise after the visit.

We suggest that your write down your questions both pre- and post-clinic, so that we may address them.

Contact Us

You can reach us at 416-813-7654 ext. 208156.

Clinic/registration location

If this is your child’s first visit to SickKids you need to register for your appointment at Clinic Registration near the Atrium entrance on Elizabeth Street. Arrive early so you have enough time to register.

If this is a return visit to SickKids you need to register in the Urology Clinic on Unit 5D.
The Urology Clinic is located on the fifth floor of the Atrium. Take the Atrium elevator to the fifth floor and look for the D sign. That will lead you to 5D.

What to expect during your visit

Your child’s name will be called and you will be taken to the procedure room. Your child will change into a gown. Your child’s nurse or nurse practitioner will ask you and your child some questions about current and past medical history. If your child requires Lorazepam (oral medication) we will have vital signs and weight taken. Your child will receive Lorazepam to help calm them down during the procedure.

The cystoscopy procedure may follow this process:

Your child will be asked to empty their bladder before the procedure. Then your child will lie down on a table on their back. Older female children will likely be positioned with feet in stirrups and knees bent.

If your child receives Lorazepam, they will feel sleepy and relaxed during the cystoscopy, but they will still be aware.  A numbing jelly will be applied to your child’s urethra to help prevent pain when the cystoscope is inserted. After waiting a few minutes for the numbing, your child’s doctor will carefully insert the cystoscope into your child’s urethra, using the smallest scope possible.

As the cystoscope passes through your child’s urethra and towards the bladder, your child’s doctor will look through a lens on the end of the cystoscope. The lens works like a telescope to magnify the inner surfaces of your child’s urethra and bladder and this image is transmitted to a monitor.

While the cystoscope is inserted into the urethra, your doctor will flood the bladder with a sterile saline solution. The solution inflates the bladder and flushes debris and allows your doctor to get a better look inside. As your child’s bladder fills, they may feel the need to urinate. As soon as the cystoscopy is complete, your child will be allowed to empty the bladder.

After the cystoscopy, you will receive post-procedural instructions before leaving. You will have lots of time to ask questions and give feedback on your child’s plan of care. If your child received Lorazepam, you may be asked to remain in the clinic for approximately 45-60 minutes to let the effects of the medication wear off before you leave. Due to residual effect of the Lorazepam, your child may be required to use a wheelchair from the clinic to SickKids’ front door or the parking garage to prevent your child from falling.

If any referrals or follow-up appointments are needed, the clinic coordinator/clerk will be available to assist you with scheduling an appointment. You will be given an appointment card or your appointment will be mailed to you, depending on booking availabilities.

More information:

Division of Urology

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, call 416-813-6661.

Press #1 – General Info
Press #2 – Referral Info
Press #3 – Dr. Armando Lorenzo or Dr. Darius Bägli
Press #4 – Dr. Walid Farhat, Dr. Martin Koyle, Dr. Frank Papanikolaou or Dr. Roberto Iglesias-Lopes
Press #5 – Dr. Joana Dos Santos or the fellows

If you are calling to inquire about your child’s surgery please contact the surgeon’s administrative staff directly.

Staff contacts for Drs. Bägli and Lorenzo


Davika Ram - Surgical Bookings, Clinical Assistant
416-813-6465
davika.ram@sickkids.ca

Jessica Rosales - Administrative Assistant, Observership/Residents
416-813-6899
jessica.rosales@sickkids.ca

Staff contacts for Drs. Farhat, Papanikolaou and Koyle

Lisa Abreu - Fellowship Coordinator, Administrative Coordinator
416-813-6580
lisa.abreu@sickkids.ca

Britney Dwyer - Surgical Bookings, Clinical Assistant
416-813-6465
Fax: 416-813-6461
britney.dwyer@sickkids.ca

If you cannot come to your scheduled clinic appointment or have a question about your appointment, call the clinic clerk at 416-813-6661. We will try our best to schedule another appointment as soon as possible, based on availability. You may need to leave a message due to the high volumes of calls received. If you leave a message you can expect to hear back from us within 24 hours.

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall.

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

What to expect during your visit

Appointments generally last at least 1 to 2 1/2 hours, and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control.

Once in the JDM clinic, you will register your child at the desk and be given a short questionnaire to fill out (Child Health Assessment Questionnaire or CHAQ). This will provide us with a snapshot of how your child is feeling and how his or her physical function has been in the past week. Your child will then be asked to have a blood test done.

When a clinic room is available your child will be called in for an assessment, which includes your child’s weight, height and blood pressure; review of current medications (if any); and your child’s current physical status. Each patient has a comprehensive physiotherapy assessment performed, which will challenge the child’s muscular strength and endurance. A physician trainee or advanced therapist practitioner will complete a full review and exam. This will be followed by a review with the staff physician and a discussion of your child’s plan of care. This may include starting new or changing current medications, blood tests, urine testing and/or imaging (X-rays).  

If necessary, you may also meet with other members of the health-care team. This team includes nursing, physiotherapy, occupational therapy, dietitians, and social work professionals. Each member plays an important role in patient/family assessment, education, support and follow-up.
Referrals to other services at SickKids, such as Orthopaedic Surgery, Dermatology, Ophthalmology, Endocrinology and Psychiatry, may be recommended.

More information:

Division of Rheumatology

Contact Us

You can call the Rheumatology Clinic at 416-813-7281.

Clinic/registration location

If this is your child’s first visit to SickKids you need to register for your appointment at Clinic Registration near the Atrium entrance on Elizabeth Street. Arrive early so you have enough time to register.

If this is a return visit to SickKids you need to register in the Urology Clinic on Unit 5D.

The Urology Clinic is located on the fifth floor of the Atrium. Take the Atrium elevator to the fifth floor and look for the D sign. That will lead you to 5D.

What to expect during your visit

Your child may need to complete some diagnostic tests (renal ultrasound, KUB X-ray), blood work and urine test (urinalysis) prior to seeing the multidisciplinary team in the clinic. Your child’s name will be called and you will be taken to a clinic room. You and your child may meet with several team members depending on your child’s needs.  The appointment will involve an assessment of your child’s current or past health concern, a physical examination and a discussion with you about findings and suggestions for treatment. You will have lots of time to ask questions and give feedback on your child’s plan of care.

If any referrals or follow-up appointments are needed, the clinic coordinator/clerk will be available to assist you with scheduling an appointment. At the end of the appointment, you will be given an appointment card or your appointment will be mailed to you, depending on booking availabilities.

In total, the appointment will take about 30-60 minutes, depending on wait times.

More information:

Division of Urology

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, call 416-813-6661.

Press #1 – General Info
Press #2 – Referral Info
Press #3 – Dr. Armando Lorenzo or Dr. Darius Bägli
Press #4 – Dr. Walid Farhat, Dr. Martin Koyle, Dr. Frank Papanikolaou or Dr. Roberto Iglesias-Lopes
Press #5 – Dr. Joana Dos Santos or the fellows

If you are calling to inquire about your child’s surgery please contact the surgeon’s administrative staff directly.

Staff contacts for Drs. Bägli and Lorenzo


Davika Ram - Surgical Bookings, Clinical Assistant
416-813-6465
davika.ram@sickkids.ca

Jessica Rosales - Administrative Assistant, Observership/Residents
416-813-6899
jessica.rosales@sickkids.ca

Staff contacts for Drs. Farhat, Papanikolaou and Koyle

Lisa Abreu - Fellowship Coordinator, Administrative Coordinator
416-813-6580
lisa.abreu@sickkids.ca

Britney Dwyer - Surgical Bookings, Clinical Assistant
416-813-6465
Fax: 416-813-6461
britney.dwyer@sickkids.ca

If you cannot come to your scheduled clinic appointment or have a question about your appointment, call the clinic clerk at 416-813-6661. We will try our best to schedule another appointment as soon as possible, based on availability. You may need to leave a message due to the high volumes of calls received. If you leave a message you can expect to hear back from us within 24 hours.

Clinic/registration location

The Kidney Stones Clinic is part of the Nephrology Clinic, located on the Main Floor, near the Black Wing Elevators. From the University Avenue entrance, walk in, turn right at the first hallway and stand in front of the Shoppers Drug Mart entrance. Walk straight past the Black Wing elevators and turn down the first hallway to your left. The Nephrology Clinic is the first clinic you will find on the left side of the hallway.

From the Elizabeth Street Entrance and parking garage elevators, walk west (down Main Street) towards Shoppers Drug Mart. At the Family Centre/Library turn right. We are the first clinic you will find on the left side of this hallway.

What to expect during your visit

You will register at the clinic front desk upon arrival, and will be given requisitions for a urine sample and blood work (if needed). You may be directed to the Ultrasound Department if an ultrasound has been ordered.

You will collect the urine sample in the bottle provided and drop it in the blue bin with the urine requisition. It should be at least half full to allow for testing. If your child is in diapers, one of the clinic nurses will apply a urine bag when your child is brought into the clinic. If blood work is needed you will be directed to the Ambulatory Care Centre.

Once all the testing has been completed, please check back in at the front desk to let them know you are done. You will then be asked to wait in the waiting room located in the main hallway across from the Family Centre. A nurse will call your child’s name when it is your turn to come into clinic. The nurse will measure your child’s height, weight and blood pressure. You will then be seen by one of the doctors. SickKids is a teaching hospital where you may be seen by a medical student, resident or a fellow who will do an initial assessment and subsequently review with a staff nephrologist, who will then come to discuss the results and a plan of care.

Please ensure you obtain new prescriptions for any kidney medications.

Appointments may take a long time and we appreciate your patience.

More information:

Division of Nephrology

Contact Us

Nephrology Clinic appointment for new patients:  416-813-7333

Nephrology Clinic appointments for existing patients:  416-813-7971

Clinic Nurses: 416-813-7411 extension 3 or 4

Clinic/registration location

If this is your child’s first visit to SickKids you need to register for your appointment at Clinic Registration near the Atrium entrance on Elizabeth Street. Arrive early so you have enough time to register.

If this is a return visit to SickKids you need to register in the Urology Clinic on Unit 5D.
The Urology Clinic is located on the fifth floor of the Atrium. Take the Atrium elevator to the fifth floor and look for the D sign. That will lead you to 5D.

What to expect during your visit

Your child may need to complete some diagnostic tests before seeing the nurse practitioner, such as a renal ultrasound, KUB X-ray or a flow rate study.  Your child’s name will be called and you will be taken to a clinic room. You and your child may meet with several team members depending on your child’s needs. The appointment will involve an assessment of your child’s current or past health concern, a physical examination, a discussion with you about findings and suggestions for treatment. You will have lots of time to ask questions and give feedback on your child’s plan of care.

If any follow-up appointments are needed, the clinic coordinator/clerk will be available to assist you with scheduling an appointment. At the end of the appointment, you will be given an appointment card or your appointment will be mailed to you, depending on booking availabilities.

In total, the appointment will take about 30-60 minutes, depending on wait times.

More information:

Division of Urology

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, call 416-813-6661.

Press #1 – General Info
Press #2 – Referral Info
Press #3 – Dr. Armando Lorenzo or Dr. Darius Bägli
Press #4 – Dr. Walid Farhat, Dr. Martin Koyle, Dr. Frank Papanikolaou or Dr. Roberto Iglesias-Lopes
Press #5 – Dr. Joana Dos Santos or the fellows

If you are calling to inquire about your child’s surgery please contact the surgeon’s administrative staff directly.

Staff contacts for Drs. Bägli and Lorenzo


Davika Ram - Surgical Bookings, Clinical Assistant
416-813-6465
davika.ram@sickkids.ca

Jessica Rosales - Administrative Assistant, Observership/Residents
416-813-6899
jessica.rosales@sickkids.ca

Staff contacts for Drs. Farhat, Papanikolaou and Koyle

Lisa Abreu - Fellowship Coordinator, Administrative Coordinator
416-813-6580
lisa.abreu@sickkids.ca

Britney Dwyer - Surgical Bookings, Clinical Assistant
416-813-6465
Fax: 416-813-6461
britney.dwyer@sickkids.ca

If you cannot come to your scheduled clinic appointment or have a question about your appointment, call the clinic clerk at 416-813-6661. We will try our best to schedule another appointment as soon as possible, based on availability. You may need to leave a message due to the high volumes of calls received. If you leave a message you can expect to hear back from us within 24 hours.

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall..

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

The first thing to do is register at the Rheumatology registration desk in clinic 9. A SickKids identification (ID) band will be placed on your child. The band must be worn on your child’s arm or ankle at all times. Check your child’s ID band to make sure the information is right. If your child is not wearing a band or has the wrong one, it can lead to errors that can result in the wrong care for your child. Staff must always check the band before providing care to your child. Your child must keep the band on at all times while at SickKids.

What to expect during your visit

Appointments generally last at least 1 to 3 hours and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control. A blood test and urine test is collected at the beginning of every visit.

Each visit will include an assessment by a registered nurse, a rheumatology resident or fellow and a staff rheumatologist or staff nephrologist. In addition, an Adolescent Medicine specialist meets with everyone 13 years of age and older to address adolescent specific problems.
If necessary, other services such as Dermatology, Ophthalmology, Psychiatry, Physiotherapy, Clinical Dietitians and Social Work may need to be involved. Every effort is made to coordinate tests and other appointments with the Lupus Clinic visit.

Each team member plays a critical role in patient assessment, education, support and follow-up.

More information:

Division of Rheumatology

Contact Us

You can call the Rheumatology Clinic at 416-813-7281.

Clinic/registration location

Monday to Wednesday Clinics

The first thing to do is to go to Clinic 9, Main Floor, Burton Wing. From the University Avenue entrance, walk down the hall to your right (in the opposite direction of Shoppers Drug Mart) and turn down the first hallway on your left. Metabolic Genetics is the first clinic on the right side of this hall.

From the Elizabeth Street entrance and parking garage elevators, walk all the way down Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find the Metabolic Genetics registration and waiting area.

Monday morning registration and waiting area is Room M120 (door marked “Allergy Clinic”). Monday afternoon, Tuesday morning and Wednesday morning registration and waiting area is Room M100.

Thursday Clinics

The Thursday clinic is located at 525 University Ave, Suite 940. Take the elevator to the 9th floor.

If parking at SickKids, exit the hospital at the University Avenue entrance (located beside Shoppers Drug Mart). Follow the driveway to the left and cross Elm Street southbound to 525 University Avenue (blue office building).

After registration, a SickKids identification (ID) band will be placed on your child. The band must be worn on your child’s arm or ankle at all times. Check your child’s ID band to make sure the information is right. If your child is not wearing a band or has the wrong one, it can lead to errors that can result in the wrong care for your child. Staff must always check the band before providing care to your child. Your child must keep the band on at all times while at SickKids.

What to expect during your visit

We have a team approach to providing care. The metabolic team includes doctors with special expertise in genetic metabolic disorders, nurses, a nurse practitioner, dietitians, a genetic counsellor and a social worker. First, your child’s growth will be measured by one of our metabolic nurses, who will also obtain a brief health history about your child. Following this your child will be seen by the metabolic doctors or nurse practitioner, as well as the genetic counsellor, dietitian and/or social worker as required.

Because SickKids is a teaching hospital you may meet doctors in training (metabolic fellows, paediatric residents and medical students). We will make every effort to see your child in a timely manner but appointments may last up to two hours.

If blood/urine testing is required you will be given requisitions to do this after your appointment, unless you are called in advance and asked to go prior to seeing the team.  

Contact Us

You can reach us at 416-813-5753.

Clinic/registration location

The Dermatology Clinic is located in Clinic 7 on the Main Floor of the Black Wing. The clinic is located near the University Avenue entrance.

What to expect during your visit

At the start of your visit, a nurse will take your child to a room to capture your child’s height, weight, blood pressure and take photos. There may be times when this will not be done first, but at some point in the visit. A resident or fellow will then perform an assessment and will review their findings with staff. The resident or fellow will return with a staff physician to confirm the initial assessment and direct a plan.

Other dermatology residents and fellows may be asked to join the team in the room to learn. That’s because SickKids is a teaching hospital affiliated with the University of Toronto, so we help train doctors, nurses and other health-care professionals. As a result, this may mean that a clinic visit may take longer to complete. Please be prepared to be here for the better part of a morning or afternoon. We suggest that you bring extra diapers, feedings for babies and a favourite toy for your child. Your child may be asked to be fully undressed during the appointment in order for the doctors to examine your child’s skin.

Clinic schedules may change at any time. If this does happen, clinic staff will contact you to notify you of the appointment change.

More information:

Dermatology Deparment

Contact Us

You can call us at 416-813-7384.

Clinic/registration location

The clinic is located on Unit 5D. Take the Atrium elevators to the 5th floor and walk to 5D. Once registered, a SickKids identification (ID) band will be placed on your child. The band must be worn on your child’s arm or ankle at all times. Check your child’s ID band to make sure the information is right. If your child is not wearing a band or has the wrong one, it can lead to errors that can result in the wrong care for your child. Staff must always check the band before providing care to your child. Your child must keep the band on at all times while at SickKids.

Your child may see various team members in different parts of SickKids. You will be given instructions on where to attend these clinic appointments. For example, if your child has pulmonary hypertension the cardiology portion of our clinic is on Unit 4A. Our neonatologist is at the Fetal Clinic at Mount Sinai Hospital, just across the street.

What to expect during your visit

Once you register, you will wait in our waiting room.  Someone on our team will escort you and your child to your clinic room. Your child will be weighed and have their height measured. One of our team members will come to see you and your child. This is a multi-disciplinary team and depending on the reason of your child’s visit, you may see multiple members of our team. This can take 1 to 2 hours while we work on a plan to improve the health of your child.

We encourage you to ask questions and participate in the planning of your child’s care. You will be given a follow-up plan for your next appointment.

More information:

The Department of General and Thoracic Surgery

Contact Us

If you are calling to confirm your appointment or have a question about your appointment, please call the clinic information clerk at 416-813-7272.

If you are a new patient calling about the status of your referral, please call our information coordinator at 416-813-2158.

Clinic/registration location

The clinic is located on Unit 5D. Take the Atrium elevators to the 5th floor and walk to 5D. Once

What to expect during your visit

Once you register, you will wait in our waiting room.  Someone on our team will escort you and your child to your clinic room. Your child will be weighed and have their height measured. One of our team members will come to see you and your child. This is a multi-disciplinary team and depending on the reason of your child’s visit, you may see multiple members of our team. This can take 1 to 2 hours or sometimes longer, while we work on a plan to improve the health of your child.

We encourage you to ask questions and participate in the planning of your child’s care. You will be given a follow-up plan for your next appointment.

More information:

Division of General and Thoracic Surgery

 

Contact Us

If you are calling to confirm or have a question about your clinic appointment, please call our clinic information clerk at 416-813-7272.
If you are a new patient calling about the status of your referral, please call our information coordinator at 416-813-2158.

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall.

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

What to expect during your visit

Appointments generally last at least 1 to 2 1/2 hours, and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control.

When you arrive in the NLE Clinic, you will register your child at the desk.  When a clinic room is available your child will be called in for an assessment, which includes, your child’s weight, length and heart rate; review of current medications (if any); and your child’s current physical status. A physician trainee will complete a full review and exam. This will be followed by a review with the staff physician and a discussion of your child’s plan of care. There is an opportunity to be involved in ongoing research in this field.

More information:

Division of Rheumatology

Contact Us

You can call the Rheumatology Clinic 416-813-7281.

Clinic/registration location

Register for your appointment at Clinic Registration near the Atrium entrance on Elizabeth Street. Arrive early so you have enough time to register. The Urology Clinic is located at 555 University Avenue, the Atrium, Fifth Floor, Unit D (5D).  Hours of operation are 8:30 a.m. to 4:30 p.m. Take the Atrium elevators to the 5th floor and look for unit D.

What to expect during your visit

When you arrive on Unit 5D unit your baby’s, the first thing you will do is give the registration form to the unit clerk. You will then be seated in the waiting area. Your baby’s name will be called and you will be taken to the clinic room. You and your baby will meet a urology fellow and a registered nurse. Before circumcision, the doctor who will perform the procedure will speak with you. This is a discussion of the reasons for circumcision, the benefits, risks and alternatives, and ensures that you understand what will happen during the procedure. You will have lots of time to ask questions.

You should discuss what pain control measures will be used during and after the procedure. Your doctor may use a local anesthetic. Swaddling, oral sugar solutions or acetaminophen (Tylenol) may be given as well, but should not be used as the primary method of pain relief.

To perform the procedure, the doctor places the baby on a special table and cleans the baby's penis and foreskin. First, the baby gets medicine so he won’t feel pain. This might be a cream on the skin or a needle into the base of the penis. Then they use special tools to cut off the foreskin. The doctor completes the procedure by wrapping a bandage (called gauze) around the baby’s penis to protect it from rubbing against the diaper.

The baby may cry during the procedure and for a short while afterward. Local anesthesia can greatly reduce your baby's discomfort.

The procedure takes about 15 to 30 minutes.

Your doctor or nurse will give you instructions on how to care for your child after the surgery. It is important that you follow those instructions carefully.

More information:

Division of Urology

Contact Us

If you are calling to inquire about your child’s appointment, call 416-813-8286. You may need to leave a message due to the high volumes of calls received. If you leave a message, you can expect to hear back from us within 24 hours.

Clinic/registration location

To register, please come directly to the Orthodontic Clinic and check in at the front desk. The Orthodontic Clinic is located on the Service Level in the hospital’s Roy C. Hill Wing, Room S515. To find the clinic, take the elevator directly across from Shoppers Drug Mart down to the Service Level (press “S” for Service Level in the elevator). From there, follow the signs in the direction of the Roy C. Hill Wing and the Department of Dentistry. The clinic is located in Room S515.

What to expect during your visit

After arriving at the Department of Dentistry, you will register with the clerks at the front desk. You will be asked to fill out a selection of forms regarding contact information, insurance coverage and your child’s medical history. Please arrive 15 minutes early to complete necessary paperwork prior to your appointment.

During your appointment, you will meet with many members from the dental/orthodontic team. This team includes a staff dentist and/or orthodontist, hygienists, dental assistants and dental fellows/residents. Depending on the nature of your appointment, the appointment length will vary. Initial appointments include: consultations, pre-palate assessments, Ministry of Health eligibility, post-operative assessments and team assessments.

The initial appointment will begin with a discussion with the dental/orthodontic team regarding the patient’s medical history and the reason for the visit. The dentist/orthodontist will then perform an examination and potentially take X-rays. This examination typically does not involve any treatment being completed – it is strictly for the purpose of assessing your child’s dental health and oral hygiene.

After the dentist/orthodontist has completed their examination and X-rays, they will have a detailed discussion with you regarding these findings. Some topics we may talk about include: what we saw, why the problem may be happening, advice on brushing habits and diet, and any future treatment that may be required. You will have time to ask questions and give feedback on your child’s dental/orthodontic treatment plan.

At the end of the appointment, you will be brought into the accounting office to review coverage and make any payments if necessary. Please remember, dental treatment is not included in OHIP coverage. If you have private insurance or government assistance, please ensure that you have all the necessary information available at the time of the appointment.

If referrals or follow-up appointments are needed, the booking clerk will be available to assist you with scheduling any future appointments. In total, the initial appointment will take approximately an hour.

More information:

Department of Dentistry

Contact Us

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the Orthodontic Clinic at 416-813-7435. We will try our best to schedule another appointment as soon as possible, based on availability.

Clinic/registration location

The Orthopaedic Clinic is located on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If parking underground, take the elevator to the Main floor.  When exiting the elevator, turn left and walk to Shoppers Drug Mart.  At Shoppers Drug Mart, turn right and walk to the food court.  In the food court, turn right again, past Tim Hortons and down the hall. The Orthopaedic Clinic is right by the Hill Wing elevators.

What to expect during your visit

The Orthopaedic Clinic and the waiting area can be an extremely busy place.  We may have as many as six different clinics running at the same time, with everyone in the same waiting room.  Some clinics run quicker than others, and therefore the wait time may be less for some families.  Patients may also be called from the waiting area to go to X-ray, for physio or for other tests.  Patients are called in to examination rooms to see the doctor according to appointment times, not arrival times.

Despite our best efforts, a visit to the Orthopaedic Clinic can be lengthy.  Please be aware that the clinic visit could take up to 3 or more hours. 

During registration, if you have a CD with outside imaging on it, please give it to the registration clerk.  It will be uploaded into our system.  Once registration is complete, the registration clerk may direct you to the X-ray department for additional X-rays or to our waiting area.  The health-care practitioner that will be seeing your child will decide if more X-rays need to be done the day of the appointment.

You and your child will be directed into an examination room.  Depending on the clinic, your child’s care may be managed by a nurse practitioner or physical therapy practitioner.  If your appointment is for a staff surgeon’s clinic, before seeing the surgeon, your child may be examined by a surgical resident or fellow.  The surgeon will then come in to see your child to discuss specific treatment. During the visit, if needed, you may also see a nurse, physiotherapist or orthopaedic technologist (cast specialist).

At the end of the appointment, if a follow-up visit is required, you will be given a form to leave at the Appointment Desk on your way out (at the window by the elevators).  Please do not take this form home with you!

Contact Us

You can call us at 416-813-5840.

Clinic/registration location

The Dermatology Clinic is located on the Main Floor of the Black Wing, in Clinic 7, just down the hall from Shoppers Drug Mart. If arriving by TTC, SickKids is located between Queen’s Park and St. Patrick stations on the University line.

What to expect during your visit

After registration your child will be seen by a clinic nurse and/or a medical trainee (medical student/resident/fellow). A staff paediatric dermatologist will then assess your child and provide advice. Please come prepared to wait several hours at the hospital due to large volumes of patients. There will likely be more than one doctor working, so patients are not always seen in order of arrival; it is possible that someone who arrived after you may be seen by their doctor before you see your doctor. Whenever possible, bring only the child(ren) who has an appointment, as waiting room space is limited. Your child may be asked to be fully undressed during the appointment in order for the doctors to examine your child’s skin.

Clinic schedules may change at any time. If this does happen, clinic staff will contact you to notify you of the appointment change.

More information:

Dermatology Department

Contact Us

You can reach us at 416-813-7384.

Clinic/registration location

Registration takes place in the Infectious Diseases Clinic in Clinic 7 on the Main Floor of the Black Wing. If coming in through the 555 University Avenue entrance, turn right to get to Clinic 7. If coming from the Atrium, walk down Main Street until Shoppers Drug Mart and turn left.  

What to expect during your visit

The Paediatric Infectious Diseases Clinic is often quite busy, with several different clinics running at the same time. Patient safety is a priority at SickKids and preventing infections is paramount in our clinic. We screen families for communicable illnesses and take precautions as needed to ensure everyone’s safety. We provide hand sanitizer throughout the hospital for you to clean your hands.

We discourage patients and family members from coming to clinic if they are unwell. If you or your child happen to be sick with cough, cold or fever when you are here, please inform the clerk immediately at registration. You will be asked to clean your hands and wear a mask, and try to stay away from other patients and families to prevent possible transmission to others, including your health-care providers. Your health-care providers will be cleaning their hands before they touch your child. If you don’t see them do this, it’s OK to ask them to.  

As one of the teaching hospitals affiliated with the University of Toronto, SickKids trains doctors, nurses and other health-care professionals, so you will meet several different members of the health-care team while in clinic. As a result, this may mean that a clinic visit may take longer to complete.
Please be prepared to be here for the better part of the morning. We suggest that you bring extra diapers, feedings for babies and a favourite toy for your child. During your clinic visit you may be required to travel to other parts of the hospital for additional tests, such as X-rays or blood work. A staff member or volunteer will assist you getting there.  

We look forward to meeting you and your child and working together to make the most of your clinical experience at SickKids.  

More information:

Infectious Diseases 

Contact Us

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the clinic clerk at 416-813-5141. We will try our best to schedule another appointment as soon as possible, based on availability.

Clinic/registration location

PKU Clinic is held every two weeks, the second Tuesday and the fourth Wednesday of each month in the mornings. Dietitians may also book diet visits, typically be booked on a Wednesday morning.

PKU Clinic takes place in Clinic 9, Main Floor, Burton Wing. Registration and waiting area is Room M100. From the University Avenue entrance, walk down the hall to your right (in the opposite direction of Shoppers Drug Mart) and turn down the first hallway on your left. From the Elizabeth Street entrance and parking garage elevators, walk all the way down Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find the Metabolic Genetics registration and waiting area.

After registration, a SickKids identification (ID) band will be placed on your child. The band must be worn on your child’s arm or ankle at all times. Check your child’s ID band to make sure the information is right. If your child is not wearing a band or has the wrong one, it can lead to errors that can result in the wrong care for your child. Staff must always check the band before providing care to your child. Your child must keep the band on at all times while at SickKids.

What to expect during your visit

We have a team approach to providing care. The PKU team includes a doctor with expertise in genetic metabolic disorders, nurses, a nurse practitioner, dietitians, a genetic counsellor and a social worker. First, your child’s growth will be measured by one of our metabolic nurses, who will also obtain a brief health history about your child. Following this your child will be seen by the metabolic doctors or nurse practitioner, as well as the genetic counsellor, dietitian and/or social worker as required.

Because SickKids is a teaching hospital you may meet doctors in training (metabolic fellows, paediatric residents, medical students, observers). We will make every effort to see your child in a timely manner but appointments may last up to 2 hours.

Requisitions for bloodwork will be given during your appointment to go after or during the appointment.
You will be provided with blood spot cards and lancets during your appointment for you to continue with your home monitoring schedule.

Contact Us

You can reach us at 416-813-5753.

Clinic/registration location

The first thing to do is register at Plastics Registration, Room M465, in the Plastic Surgery Clinic on the Main Floor. The clinic is located on the Main Floor of the Black Wing, between the Specialty Food Shop and Shoppers Drug Mart. The clinic is most easily accessible from the University Avenue entrance.

What to expect during your visit

During your first visit to the Plastic Surgery Clinic your family will consult with one of our plastic surgeons to discuss diagnosis and treatment options. Surgical procedures will not be performed in the initial visit. If the staff doctor determines your child requires surgery, our clinic nurse will speak with you before you leave the clinic.  

As SickKids is a teaching hospital, your child may be examined by either a resident or fellow before seeing the staff physician.

With family-centred care as an essential component of our interprofessional team approach, your visit at the Plastic Surgery Clinic may also involve our team of advanced practice nurses, audiologists, dietitians, occupational therapists, physiotherapists, research staff, social workers, and speech and language pathologists.

To make your experience at SickKids a positive one, a Child Life Specialist may also be involved in your visit to provide therapeutic play programs designed to reduce stress, help patients cope with hospitalization, and prepare children for medical and surgical procedures.

Contact Us

You can reach us at 416-813-4982

Clinic/registration location

Patients can register at the SCAN Clinic in Room 6427, Black Wing.

What to expect during your visit

Depending on your concerns, you may be seen by a doctor, nurse practitioner, social worker or psychologist. You and your child may be seen by one or more of these health-care providers. The length of visit will vary depending on your child’s needs.

More information:

Suspected Child Abuse and Neglect (SCAN) Program

Contact Us

You can reach us at 416-813-6275. The main office is open from 9 a.m. to 5 p.m., Monday to Friday. In the case of an urgent concern there is a SCAN team member on call 24 hours a day. Call 416-813-7500 and ask to be put through to the SCAN team member on call. Please do not bring your child to the hospital before calling SCAN.

Clinic/registration location

The Scoliosis Clinic is located within the Orthopaedic Clinic on the Main Floor of the Hill Wing (Gerrard Street), near Tim Hortons. Clinic registration is through the hallway between the Hill Wing elevators.

If you are using the underground parking, please take the elevator to the Main Floor. Entrance to the Orthopedic Clinic is through automated double doors next to Starbucks: Go through these doors, follow the signs and footprints down the hallway to the clinic.

We ask that you have your child’s health card ready for every appointment, as well as the contact information for your family doctor or paediatrician.

What to expect during your visit

The Orthopaedic Clinic and the waiting area can be an extremely busy place.  We may have as many as six different clinics running at the same time, with everyone in the same waiting room.  Some clinics run quicker than others, and therefore the wait time may be less for some families.  Patients may also be called from the waiting area to go to X-ray, for physio or for other tests.  Patients are called in to examination rooms to see the doctor according to appointment times, not arrival times.  

Despite our best efforts, a visit to the orthopaedic clinic can be lengthy.  We ask that you be aware that you may spend up to 3 hours in our waiting room due to unexpected events in the clinic.

You will be asked to register, using your child’s health card. We will check your family doctor’s name, as well as your home address and telephone number. We will also ask you questions about recent travel and exposure to childhood illnesses such as chicken pox.

If you have a CD with outside imaging on it please give it to the registration clerk. It will be uploaded into our system.  Once registration is complete, the registration clerk may direct you to the X-ray Department for additional X-rays, or to our waiting area.  The health-care practitioner that will be seeing your child will decide if more X-rays need to be done the day of the appointment.
You and your child will be directed into an examination room.  Our Scoliosis Clinic is run by a nurse practitioner and a physiotherapist practitioner. Your child’s reflexes, leg and arm muscles and your child’s back will be examined. We will review the examination and the X-rays with you and your child, and make a treatment plan if necessary. If you are sent for another X-ray, your child will be given a patient gown to wear. Please have your child stay in the gown or keep the gown with you if your child would like to wear their own clothes while waiting to see us. Your child will need to wear a gown for his or her physical examination.

At the end of the appointment, if a follow-up visit is required, you will be given a form to leave at the appointment desk on your way out (at the window by the elevators).  Please do not take this form home with you!

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, please call 416-813-4834 or 416-813-7041.

If you cannot come to your scheduled clinic appointment or have a question about your appointment, please call the clinic clerk at 416-813-3199. We will try our best to schedule another appointment as soon as possible, based on availability at that time. You may need to leave a message due to the high volumes of calls received. If you leave a message, you can expect to hear back from us within 24 hours.

Clinic/registration location

The first thing to do is to register in Room 5255, located on the 5th floor, Black Wing, which is on the University Avenue side of the hospital. Once you are in the area, you will spot our large ‘STOMP’ sign located directly beside our waiting room and registration desk.

What to expect during your visit

If you are here for an Intake Assessment, you will be meeting with our team, which consists of one of our STOMP doctors, nurse practitioner, psychologist, dietitian, social worker and exercise therapist. The assessment will take 4 hours and will consist of individual appointments with each team member. After the assessment is complete, you will have a brief feedback session with one of our Mental Health Team members to discuss your next steps within the program. You will also be given consent forms and questionnaires to complete before you leave for the day. 

More information:

SickKids Team Obesity Management Program (STOMP)

Contact Us

You can reach us at 416-813-7654 extension 228367.

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall.

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

What to expect during your visit

Appointments generally last at least 1 to 2 1/2 hours, and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control.

When you arrive in the NLE Clinic, you will register your child at the desk.  When a clinic room is available your child will be called in for an assessment, which includes, your child’s weight, length and heart rate; review of current medications (if any); and your child’s current physical status. A physician trainee will complete a full review and exam. This will be followed by a review with the staff physician and a discussion of your child’s plan of care. There is an opportunity to be involved in ongoing research in this field.

More information:

Division of Rheumatology

Contact Us

You can call the Rheumatology Clinic at 416-813-7281.

Clinic/registration location

The first thing to do is go to the Ambulatory Diagnostic (Blood Work) Centre on the Main Floor of the Black Wing, Room M408, next to Shoppers Drug Mart, where your child will have their blood work taken. Once you are done, head to the Diabetes Clinic registration desk in Clinic 9 on the Main Floor of the Burton Wing. The waiting and registration area is in the Burton Wing of the hospital room M100.

From the University entrance walk south and turn down the first hallway on your left. We are the first clinic you will find on the right hand side of this hallway.

From the Elizabeth St Entrance and parking garage elevators walk west towards Shoppers Drug Mart. At the Family Resource Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

What to expect during your visit

After your child has their blood work, they will be seen by one of our diabetes nurse educators or dietitians. If needed, you and your child may also be seen by one of our social workers or psychologists. We will make every effort to see your child in a timely manner but appointments may last up to 90 minutes.

More information:

Division of Endocrinology

Contact Us

You can call us at 416-813-7654 extension 205592.

Clinic/registration location

Registration takes place at the General Surgery Clinic on Unit 5D. Take the Atrium elevators to the 5th floor and walk to 5D. Please ensure you bring your child’s health card. Your child must be present at the appointment..

What to expect during your visit

Your appointment is for a consultation with a general surgeon. You will be assessed first by the clinic nurse, and then members of the General Surgery team, which may include residents, medical students, fellows and a nurse practitioner, working in collaboration with the staff surgeon.

If this is a new consultation, you may be booked for surgery on a future date or you may be requested to return for follow-up testing or monitoring.

If it is determined that your child will require surgery, you will be contacted by the surgeon’s administrative assistant to arrange a surgical date.

If your child requires a follow-up appointment, you will be instructed to see the information clerk prior to leaving the clinic.

More information:

Division of General and Thoracic Surgery

 

Contact Us

If you are calling to confirm or have a question about your clinic appointment, please call the clinic information clerk at 416-813-7272.

If you are a new patient calling about the status of your referral, please call our information coordinator at 416-813-2158.

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall.

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

What to expect during your visit

Appointments generally last at least 1 to 2 1/2 hours, and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control.

Once in the Systemic Juvenile Idiopathic Arthritis Clinic, you will register your child at the desk and be given a short questionnaire to fill out (Child Health Assessment Questionnaire or CHAQ). This will provide us with a snapshot of how your child is feeling and how his or her physical function has been in the past week. Your child may be asked to have a blood test done prior to the clinic visit.

When a clinic room is available your child will be called in for an assessment, which includes your child’s weight, height and blood pressure; review of current medications (if any); and your child’s current physical status. A physician trainee or advanced therapist practitioner will complete a full review and exam. This will be followed by a review with the staff physician and a discussion of your child’s plan of care. This may include starting new or changing current medications, blood tests, urine testing and/or imaging (X-rays).

If necessary, you may also meet with other members of the health-care team. This team includes nursing, physiotherapy, occupational therapy, dietitians, and social work professionals. Each member plays an important role in patient/family assessment, education, support and follow-up.
Referrals to other services at SickKids, such as Orthopaedic Surgery, Dermatology, Ophthalmology, Endocrinology and Psychiatry, may be recommended.

More information:

Division of Rheumatology

Contact Us

You can call the Rheumatology Clinic at 416-813-7281.

Clinic/registration location

The Rheumatology Clinic is found in Clinic 9. The waiting and registration area is in the Burton Wing in Room M100.

From the University Avenue entrance, walk right, down the hallway and turn down the first hallway on your left. We are the first clinic you will find on the right side of the hall.

From the Elizabeth Street entrance and parking garage elevators, walk west along Main Street towards Shoppers Drug Mart. At the Family Centre turn left. At the end of this hallway you will find our registration and waiting area in front of you.

What to expect during your visit

Appointments generally last at least 1 to 2 1/2 hours, and while we do our best to be as efficient as possible, sometimes the waiting time is beyond our control.

Once in the Systemic Vasculitis Clinic, you will register your child at the desk and be given a short questionnaire to fill out (Child Health Assessment Questionnaire or CHAQ). This will provide us with a snapshot of how your child is feeling and how his or her physical function has been in the past week. Your child may be asked to have a blood test done prior to the clinic visit.

When a clinic room is available your child will be called in for an assessment, which includes your child’s weight, height and blood pressure; review of current medications (if any); and your child’s current physical status. A physician trainee will complete a full review and exam. This will be followed by a review with the staff physician and a discussion of your child’s plan of care. This may include starting new or changing current medications, blood tests, urine testing and/or imaging (X-rays).

If necessary, you may also meet with other members of the health-care team. This team includes nursing, physiotherapy, occupational therapy, dietitians, and social work professionals. Each member plays an important role in patient/family assessment, education, support and follow-up.

Referrals to other services at SickKids, such as Orthopaedic Surgery, Dermatology, Ophthalmology, Endocrinology and Psychiatry, may be recommended.

More information:

Division of Rheumatology

Contact Us

You can call the Rheumatology Clinic at 416-813-7281.

Clinic/registration location

The first thing to do is register at the Nephrology Clinic. The Urinary Tract Malformation Clinic is part of the Nephrology Clinic, located on the Main Floor near the Black Wing elevators.

From the University Avenue entrance, turn right at the first hallway (towards Shoppers Drug Mart). Once in front of Shoppers Drug Mart, walk down the main hall (Main Street), past the Black Wing elevators and turn left down the first hallway. The clinic is on the left side of the hall, by the Plastics Clinic.

From the Elizabeth Street entrance and parking garage elevators, walk down Main Street towards Shoppers Drug Mart. At the Family Centre/library turn right, down the hall. We are the first clinic you will find on the left side of this hall.

What to expect during your visit

Once registered, you will be given requisitions for a urine sample and blood work (if needed) and be directed to the Ultrasound Department if ordered. Please collect the urine sample in the bottle provided and drop it in the blue bin. If your child is in diapers, one of the clinic nurses will apply a urine bag when your child is brought into the clinic. If blood work is needed you will be directed to the Ambulatory Care Centre.

Once all the testing has been completed please check back in at the front desk to let them know you are done. You will then be asked to sit in the waiting room, which is located in the main hallway across from the Family Centre. A nurse will call your child’s name when it is your turn to come into clinic. The nurse will measure your child’s height, weight and blood pressure. Once this is done, you will then be moved into another room to see the doctors. SickKids is a teaching hospital where you may be seen a medical student, resident or fellow who will do an initial assessment and history. They will review with a staff nephrologist, who will then come to discuss results and the plan of care.

Please ensure you obtain new prescriptions for any kidney medications prior to leaving the clinic.

Appointments may take an extended period of time and we appreciate your patience.

Contact Us

New patients can reach us at 416-813-7333.

Current patients can reach us at 416-813-7971.

You can reach our clinic nurses at 416-813-7411 ext. 3 or 4.

Clinic/registration location

If this is your child’s first visit to SickKids you need to register for your appointment at Clinic Registration near the Atrium entrance on Elizabeth Street. Arrive early so you have enough time to register.

If this is a return visit to SickKids you need to register in the Urology Clinic on Unit 5D.
The Urology Clinic is located on the fifth floor of the Atrium. Take the Atrium elevator to the fifth floor and look for the D sign. That will lead you to 5D.

What to expect during your visit

Unless otherwise directed by your child’s doctor, your child should take their normally scheduled medications. Your child may eat and drink prior to the tests. These tests typically take 10-60 minutes. Your child will be able to resume all previous activities upon completion of the urodynamics tests.

Your child will need a full bladder for the flow rate test. It takes 20 to 30 minutes for liquid to get down to the bladder. If your child does not normally drink a lot of water or if your child has been ill, your child may be slightly dehydrated. If your child is dehydrated, it will take more water to fill the bladder. You can bring their favourite drinks from home or buy a drink in the hospital. Every child has a different bladder capacity. We want to do this test when your child feels a strong urge to urinate. A strong urge to urinate shows that your child's bladder is full. If your child is not ready for the test when you arrive at the clinic, encourage your child to drink water. When your child feels a strong urge to urinate, please tell the clerical staff at the front desk.

Once your child's bladder is full, the test will take about 5-10 minutes. Your child will have a bladder scan and will be asked to urinate into the flow rate toilet. Then your child will have a second bladder scan to see if any urine is left in the bladder.  

The full urodynamic study is also performed in our clinic and requires an empty bladder. The registered nurse will contact you before coming for this appointment and explain this test in details.

The video urodynamic study is performed in the Department of Diagnostic Imaging on the 2nd floor. If you are unsure about the location of the department, ask at the Main Reception near the Elizabeth Street entrance. This study also requires an empty bladder. The registered nurse will contact you before coming for this appointment and explain this test in detail.

At the end of this study, a doctor or nurse practitioner in the Urology Clinic will review the test results. If your family physician or paediatrician has sent your child for this test, the results will be forwarded to them.

If any referrals or follow-up appointments are needed, the clinic coordinator/clerk will be available to assist you with scheduling an appointment. At the end of the appointment, you will be given an appointment card or your appointment will be mailed to you, depending on booking availabilities.

More information:

Division of Urology

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, call 416-813-6661.

Press #1 – General Info
Press #2 – Referral Info
Press #3 – Dr. Armando Lorenzo or Dr. Darius Bägli
Press #4 – Dr. Walid Farhat, Dr. Martin Koyle, Dr. Frank Papanikolaou or Dr. Roberto Iglesias-Lopes
Press #5 – Dr. Joana Dos Santos or the fellows

If you are calling to inquire about your child’s surgery please contact the surgeon’s administrative staff directly.

Staff contacts for Drs. Bägli and Lorenzo


Davika Ram - Surgical Bookings, Clinical Assistant
416-813-6465
davika.ram@sickkids.ca

Jessica Rosales - Administrative Assistant, Observership/Residents
416-813-6899
jessica.rosales@sickkids.ca

Staff contacts for Drs. Farhat, Papanikolaou and Koyle

Lisa Abreu - Fellowship Coordinator, Administrative Coordinator
416-813-6580
lisa.abreu@sickkids.ca

Britney Dwyer - Surgical Bookings, Clinical Assistant
416-813-6465
Fax: 416-813-6461
britney.dwyer@sickkids.ca

If you cannot come to your scheduled clinic appointment or have a question about your appointment, call the clinic clerk at 416-813-6661. We will try our best to schedule another appointment as soon as possible, based on availability. You may need to leave a message due to the high volumes of calls received. If you leave a message you can expect to hear back from us within 24 hours.

Clinic/registration location

If this is your child’s first visit to SickKids you need to register for your appointment at Clinic Registration near the Atrium entrance on Elizabeth Street. Arrive early so you have enough time to register.

If this is a return visit to SickKids you need to register in the Urology Clinic on Unit 5D.
The Urology Clinic is located on the fifth floor of the Atrium. Take the Atrium elevator to the fifth floor and look for the D sign. That will lead you to 5D.

What to expect during your visit

Your child’ name will be called and you will be taken to a clinic room. You and your child may meet with several urology team members depending on your child’s needs.  This team may include a registered nurse, a nurse practitioner, a staff urologist, a fellow, a resident, a medical student, a social worker, an interpreter, a child life specialist and a clerk. The appointment will involve an assessment of your child’s current or past health concern, a physical examination, discussion with you about findings and suggestions for treatment. You will have lots of time to ask questions and give feedback on your child’s plan of care.

If any referrals or follow-up appointments are needed, the clinic coordinator/clerk will be available to assist you with scheduling an appointment. At the end of the appointment, you will be given an appointment card or your appointment will be mailed to you depending on booking availabilities.

In total, the appointment will take about 20-60 minutes, depending on wait times.

More information:

Division of Urology

Contact Us

If you are calling to inquire about your child’s referral from your family doctor or preliminary consultation clinic appointment, call 416-813-6661.

Press #1 – General Info
Press #2 – Referral Info
Press #3 – Dr. Armando Lorenzo or Dr. Darius Bägli
Press #4 – Dr. Walid Farhat, Dr. Martin Koyle, Dr. Frank Papanikolaou or Dr. Roberto Iglesias-Lopes
Press #5 – Dr. Joana Dos Santos or the fellows

If you are calling to inquire about your child’s surgery please contact the surgeon’s administrative staff directly.

Staff contacts for Drs. Bägli and Lorenzo


Davika Ram - Surgical Bookings, Clinical Assistant
416-813-6465
davika.ram@sickkids.ca

Jessica Rosales - Administrative Assistant, Observership/Residents
416-813-6899
jessica.rosales@sickkids.ca

Staff contacts for Drs. Farhat, Papanikolaou and Koyle

Lisa Abreu - Fellowship Coordinator, Administrative Coordinator
416-813-6580
lisa.abreu@sickkids.ca

Britney Dwyer - Surgical Bookings, Clinical Assistant
416-813-6465
Fax: 416-813-6461
britney.dwyer@sickkids.ca

If you cannot come to your scheduled clinic appointment or have a question about your appointment, call the clinic clerk at 416-813-6661. We will try our best to schedule another appointment as soon as possible, based on availability. You may need to leave a message due to the high volumes of calls received. If you leave a message you can expect to hear back from us within 24 hours.

Clinic/registration location

The Dermatology Clinic is located in Clinic 7 on the Main Floor of the Black Wing. The clinic is located near the University Avenue entrance.

What to expect during your visit

SickKids is a teaching hospital affiliated with the University of Toronto, so we help train doctors, nurses and other health-care professionals. As a result, this may mean that a clinic visit may take longer to complete. Please be prepared to be here for the better part of a morning or afternoon. We suggest that you bring extra diapers, feedings for babies and a favourite toy for your child. Your child may be asked to be fully undressed during the appointment in order for the doctors to examine your child’s skin.  

Clinic schedules may change at any time. If this does happen, clinic staff will contact you to notify you of the appointment change.

More information:

Dermatology Deparment

Contact Us

You can call us at 416-813-7384.

Clinic/registration location

The clinic is located in Room 6109, on the 6th Floor of the Burton Wing.

From the Elizabeth Street (Atrium) entrance: Take the Atrium elevators to the 6th floor. Upon exiting, walk west down the long hallway, there will be a sign directing you to the ENT/Ears, Nose, Throat Clinic. At the end of the hall turn left, continue until you see the Burton Wing elevators. ENT Clinic 19 will be directly in front of you.

From the University Avenue entrance: Follow the signs to the Burton Wing, located on the south side of the building. Take the Burton Wing elevators to the 6th floor. The ENT Clinic 19 is directly beside the elevators.

What to expect during your visit

Your appointment can take up to 2 hours to complete.
Your appointment in the Vertigo Clinic will be tailored to your child’s history -- what doctors they have already seen, what tests they have already had done -- as well as their age and degree of cooperation.
Your appointment will include the following:

  • Thorough review of the history of your child’s symptoms as well as the questionnaire and log that we had you fill out ahead of time
  • Physical examination which will include:
    • General exam of the ear, nose and throat
    • Specific exam of the balance part of the inner ear
      •  This includes wearing a pair of video goggles (you can prepare your child by letting them know this will be like wearing a pair of ski/swim goggles)
      • Spinning around on a chair
      • Reading an eye chart
    • A standardized test of balance
      • Standing on one foot, eyes open, eyes closed, on and off a balance beam etc. which we score to see how your child’s balance rates compared to their peers
      • General neurologic exam
    •  Summary of what we found and of what tests have been completed and what we think the diagnosis may be along with treatment options if they exist.
    •  Review what additional tests your child may need or what other specialist your child may need to see

Your appointment may also include:
• Hearing test (audiogram) – Even if your child has had this test we will often repeat it as some time has passed and hearing difficulties in children with dizziness may change with time or come and go. We also will do some special testing which is often not done with a regular hearing test.
• Ear cleaning – If your child’s ears are blocked by wax we may remove this at the time of the appointment.


Given the many parts to the appointment we book 1 hour per patient to ensure that we have the time to complete the above and answer any questions.

More information:

Department of Otolaryngology - Head and Neck Surgery

Contact Us

If you cannot come to your scheduled clinic appointment or have a question about your appointment please call the clinic at 416-813-6558. We will try our best to schedule another appointment as soon as possible, based on availability.

If you are unable to attend your appointment or feel that it is no longer necessary we ask that you cancel with as much notice as possible as we have a very long waiting list for these appointments and keep a list of families we can call in the event of a cancellation.