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Areas of Care

Blood Work (Phlebotomy) Clinic

About us

The Blood Work Clinic, or Phlebotomy Clinic, is where outpatients go to get their blood drawn for various blood tests. 

Patients can have their blood drawn in SickKids Blood Work Clinic and get laboratory tests only if they are referred to the Blood Work Clinic by a SickKids healthcare team. 

Patients whose physician/nurse practitioner or clinic is not onsite (not affiliated) with SickKids should have their tests done at one of the laboratories in the community.

The clinic cannot perform the following tests for Non-SickKids patients:

  • Allergy Testing: IgE specific antibodies to target allergens
  • Anti Tissue Transglutaninase (TTG)
  • Celiac disease
  • Copper
  • Vitamin B1
  • Vitamin B6
  • Vitamin C
  • Vitamin K
  • Zinc
    Note: This is not a complete list.

Note: In certain instances, the Blood Work Clinic will continue to provide services to patients up to the age of 18 years with one or more of: complex diagnosis, intellectual or physical disability.

Our Hours:

  • Monday to Thursday: 7 a.m. to 5:25 p.m.
  • Friday: 7 a.m. to 4:25 p.m.
  • This clinic is closed on weekends and statutory holidays

Note: Food and drink are not permitted in the Blood Work Clinic.

Contact us

Tel: 416-813-6212 – select option 2
Fax: 416-813-6213

Clinic/registration location

The Blood Work Clinic is located on the Main Floor, Rm. M408, in the hallway between Shoppers Drug Mart and Tim Hortons.

Patients with SickKids Speciality Clinic appointments (e.g., Nephrology) must check-in with their Specialty Clinic first

Note: Specialty Clinic registrations are dependent on their location.

When visiting SickKids an identification (ID) band will be placed on your child and must be worn on their arm or ankle at all times. To ensure your child is receiving the right care during their stay, the care team will use the ID band to check their name, date of birth and medical record number. If your child is sleeping, we’ll make sure to scan the ID band quickly and quietly so that we don’t disturb your child.  

The ID band is made of soft, latex-free material. There are two colours of ID bands: a black ID band indicates that your child has an allergy and a white ID band indicates there is no allergy. The allergy is not printed on the ID band, the care team will review the allergy in our electronic health record.

If your child’s ID band has fallen off or the information is incorrect, be sure to tell your care team. If they are not wearing an ID band or if they have the wrong one, it can lead to errors or delays that can result in the wrong care for your child.

Staff will always look at or scan the ID band before providing care to your child. This may involve

  • Asking parents or patients for two patient identifiers, such as the patient's full name and date of birth;
  • Scanning a barcode on the ID band to confirm the patient’s identity; or
  • Looking at the information on the ID band.

If you or your child are sick before your appointment

Call the clinic if you or your child have had a cold, cough, diarrhea, fever or rash within two days of your appointment, or have been sick with or exposed to chicken pox in the last three weeks. Your appointment may need to be rescheduled. 

Tell the clerk, nurse or doctor if your child has been in a hospital outside of Canada within the last 12 months. 

If you cannot come to your child’s appointment, it is important that you call the clinic as soon as possible to cancel and reschedule.

Be on time

If you are late, you may have to wait for other patients to be seen first. Allow lots of time to get to the hospital. It can take some time to get used to finding your way around and it is important to be on time for your child’s appointment. Staff will try to see your child as close to your appointment time as possible. Please understand that some patients being seen ahead of you may need more time than expected, and this can cause delay for others.

Bring the following

  • You must show valid health-care coverage at every visit. If you do not, you will be required to pay a fee for the visit, unless coverage or insurance can be verified.

Proof of health-care coverage must be valid at the time of visit (not expired).

    • If you live in Ontario, show your child’s valid Ontario Health Insurance Plan (OHIP) card.
    • If you live in another province, show your child’s provincial health-care card.
    • If you are a refugee claimant, show your child’s Interim Federal Health Program (IFHP) certificate.
    • If you have private health insurance, show the appropriate information or documentation.
    • If you are receiving support from a Community Health Centre (CHC), show a letter from the CHC.
  • Your appointment card or letter
  • Toys, books, nut-free snacks, diapers and formula to keep your child comfortable and occupied in case there is a wait
  • Any medical information, such as referral letters, test results, information about current therapies, X-rays, MRIs, ultrasounds or CT scans
  • All medications your child is currently taking (in original packaging), including alternative and complementary treatments
  • If you are separated or divorced, bring along any legal papers that show who has custody of your child and who can make decisions about your child’s care. For more information, see protocol for separated families: roles, expectations and documentation required with respect to custody and access.

Important pre-appointment instructions

The physician/nurse practitioner that referred you to the Blood Work Clinic should provide instructions about what your child can eat/drink before the appointment. 

If you have questions about what your child can consume before the appointment, please contact your child’s physician/nurse practitioner.

Try not to bring other children to the appointment

If other children must come, please consider taking them to the PlayPark during your visit. It is located on the Main Floor of the Atrium, next to the parking elevators. All children over 2 ½ years of age are welcome. Trained staff and volunteers will watch your children carefully. You do not need to book in advance to use the PlayPark. The PlayPark number is 416-813-8884.

Latex allergy

Call the clinic before coming to the hospital if you, your child or anyone coming with them has a known or suspected allergy to latex.

Accessibility

All visitor entrances on the Main Floor are wheelchair accessible. SickKids has several wheelchair-accessible washrooms on the Main Floor and gender-neutral washrooms throughout the hospital. Both male and female washrooms in the Atrium have large change tables where children and teens can have diapers changed. There is another private wheelchair-accessible washroom with a large change table on the Service Floor of the Black Wing in Room S213, across the hall from Rehabilitation Services. Wheelchairs are available near the Atrium and University Avenue entrances.

Assistance dogs for children, parents or caregivers with disabilities are allowed at SickKids. Please make sure they are clean and have up-to-date immunizations.

Interpreter Services

If you require our free Interpreter Services, please call the clinic before your appointment so we can arrange for a interpreter. Please give us at least 24 to 48 hours' notice to make it easier for us to find an interpreter for you.

What to expect during your visit

You do not need an appointment to visit the Blood work clinic. Patients and families are asked to line-up behind the red stop sign

You will be given a number or brought directly into the blood work draw area.

Patients will be seen according to the following list of priorities.

  • Timed tests (i.e. tests that are time-sensitive)
  • Fasting patients (i.e. patients that have not eaten that day prior to appointment
  • Clinic patients (i.e. patients of physician or clinic onsite at SickKids)

Clinic staff will explain all blood work procedures to you. All of our phlebotomy staff are trained and certified. Your laboratory results are strictly confidential and will be sent to your physician, nurse practitioner or clinic as soon as they are ready. Please ask your physician/nurse practitioner if you have any questions about the laboratory tests.

Pain Management

We have tools that are used to show children that a laboratory blood draw isn't as scary as it seems. SickKids Comfort Promise bundle includes:

  • Numbing cream
  • Sucrose or breast feeding
  • Comfort positioning
  • Distraction