Support for international patients and families
Navigating medical care in a new country can be overwhelming. SickKids’ International Patient Program offers a single point of contact and coordinated support for families seeking specialized treatment.
Explore this page for key information to help you understand the process and prepare for your visit.
Overview of the International Patient Program
- Facilitates referrals to enable access to specialized medical treatment for international patients without access to vital care in their region
- Acts as the single point of contact for all international patients
- Coordinates services from initial patient inquiry to post-treatment and return to home country
- Provides medical and nursing expertise dedicated to patient case management for international patients
- Supports inquiries through dedicated coordinators for international patients
- Provides guidance and documentation to support visa applications for entry to Canada following formal SickKids acceptance
- Facilitates virtual care consultations and follow-up
About SickKids
The Hospital for Sick Children (SickKids), affiliated with the University of Toronto, is Canada’s leading research-focused hospital and largest paediatric health centre.
With passionate and dedicated staff, SickKids is much more than a hospital. We work each day to provide the best in child and family-centred care, pioneer ground-breaking clinical and scientific advancements, and train the next generation of experts in child health.
Supporting your experience
At SickKids we believe that a positive patient and family experience happens through good communication, mutual respect and true partnership between patients, families and staff. We care about your experience and want to hear from you.
Prepare your child for an overnight stay at the hospital.
Review this important information to help prepare for surgery.
Coming for Clinic Appointments
Before an appointment, familiarize yourself with our general guidelines for all clinical appointments.
On-site interpreter services for patients and families with limited English proficiency.
Learn about our patient and family-centred care model.
Family Presence & Visiting a Patient
See our current guidelines for family presence and patient visits, including policies and what not to bring.
Relax and play in our family spaces and learn more about our programming.
Grab a bite or shop while at the hospital.
Find inter-faith support for patients, families and staff.
Map & Directions
Plan your route to SickKids or view maps of our campus.
Parking
Parking is available underground and street level. The entrance to our parking garage is located on Elm Street and is open 24/7.
Questions, concerns or feedback
If you have any questions, concerns, feedback or compliments, please contact the International Patient Program team. They support international patients and families throughout the care journey. You can reach the team by email at international.patientprogram@sickkids.ca or by phone at 416-813-7654 ext. 428917.